Digital Account Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Drive Customer Growth

• Take ownership of and implement a territory growth strategy for a substantial customer base

• Identify, engage, and nurture high-potential customers to boost revenue and retention

• Balance revenue growth with a “digital-first” approach, promoting the use of self-service channels

• Connect with customers through phone, video calls, and LinkedIn to understand their needs and discover opportunities

• Customize outreach efforts based on buying signals, customer personas, and targeted campaigns

• Educate customers on how to effectively utilize our website for research, ordering, and support

• Develop and maintain a robust opportunity pipeline in Salesforce to achieve or surpass sales targets

• Report progress and share insights with management.

⛳️ Requirements

• A Bachelor's degree in Science, Business, or a related field is preferred

• Experience in engaging with internal or external customers to understand and address their issues

• Proven capability to build relationships and influence stakeholders

• Demonstrated resilience and persistence in reaching goals

• Prior experience in sales or customer service is an advantage

• Fluency in both English and Spanish is essential

• Familiarity with Salesforce (or a similar CRM) is preferred

🏝️ Benefits

• Emulator feedback based discussions

• Illustrative benchmarks for performance

• Collaborations across diverse environments

• Investment in skill development