Solutions Engineer, Service Provider

This is a fully remote position, open to applicants in Europe.

📋 Description

• Oversee all technical elements of the sales process, including product demonstrations, proof of concept, and managing feature requests.

• Address Requests for Information (RFIs), Requests for Proposals (RFPs), and Requests for Quotations (RFQs).

• Collaborate with the marketing team to identify opportunities for enhancing product marketing materials to facilitate sales conversions.

• Advocate for customer needs by gathering product feedback and feature requests to relay to the product management team.

• Partner with Customer Success for post-sales engineering follow-ups with clients to ensure high customer satisfaction, share new features, and discuss the product roadmap.

• Integrate with clients' in-house tools and systems.

• Collaborate closely with the account team to achieve or surpass monthly, quarterly, and yearly booking targets.

• Participate in trade shows, conferences, and networking events.

• Willingness to travel frequently (30%+), often at short notice, which includes regular onsite meetings with both current and prospective clients.

⛳️ Requirements

• Minimum of 5 years of experience in a high-tech sales, solutions engineering, or systems/network engineering position.

• Must reside in the EMEA region.

• Proficient in English, demonstrating excellent written and verbal communication abilities.

• Capable of engaging in technical discussions with a diverse range of prospects, from staff-level engineers and architects to senior executives.

• Experience with managing Cisco/Juniper routers and Linux servers.

• Solid understanding of network and application protocols (e.g., Netflow, SNMP, BGP, DNS, TCP/IP, HTTP) and their application in infrastructure design and operations.

• Knowledge of DDoS attacks and fundamental mitigation strategies.

🏝️ Benefits

• Competitive salary.

• Exceptional benefits package.

• Comprehensive health insurance.

• Generous paid time off.

• Flexible work arrangements.

• Opportunities for professional development.