Solutions Engineer, Growth

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Interact with customers to gain insights into their business challenges, technical environments, and specific requirements.

• Create and deliver customized AcuityMD solutions that meet customer needs and highlight the value of the company's offerings.

• Collaborate with the Sales team to formulate account strategies and facilitate the sales process.

• Provide engaging product demonstrations, proofs of concept, and presentations that illustrate the advantages of AcuityMD solutions.

• Address technical questions, RFIs, and RFPs with both functional and technical responses.

• Share insights with the Product, Engineering, and Marketing teams regarding customer needs, industry developments, and the competitive landscape to foster product innovation and enhancements.

• Attend industry events, webinars, and conferences to enhance brand visibility and demonstrate AcuityMD's capabilities.

• Function as a collaborative team member by contributing, learning, and disseminating new knowledge.

• Willingness to travel domestically up to 25% of the time.

⛳️ Requirements

• A minimum of 1 year of experience in the IT sector, particularly in pre-sales or technical sales positions, ideally focusing on CRM, healthcare IT solutions, or high-value business solutions.

• A Bachelor's degree in Engineering, Computer Science, or a related discipline, or equivalent relevant experience.

• Excellent verbal and written communication skills with an emphasis on needs assessment, positioning, business justification, and closing techniques.

• Exceptional presentation and demonstration abilities, capable of engaging both technical and non-technical audiences.

• Experience with CRM platforms, healthcare IT systems, or other pertinent enterprise SaaS applications.

• Previous experience collaborating with cross-functional teams, including sales, marketing, product management, engineering, and customer success.

• Self-driven, adaptable, and capable of taking initiative in a fast-paced environment.

• Strong analytical and problem-solving skills, with the ability to think outside the box to create innovative solutions for customer needs.

🏝️ Benefits

• Ground floor opportunity: Join a high-growth startup, supported by top-tier investors in Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).

• Learning Budget: Reimbursement for relevant learning and upskilling opportunities.

• Remote work: AcuityMD is dedicated to providing full-remote flexibility for employees in the US, along with a work-from-home stipend for all staff.

• Flexible PTO: Generous time off and adaptable working hours allow you the freedom to perform at your best.

• Paid Health, Dental, and Vision Plans: We offer fully covered health, dental, and vision plans for all employees, with 75% coverage for dependents.

• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.

• Optional Team Retreats: We gather in person multiple times a year for co-working and social events.

• Parental Leave: 8-16 weeks of fully paid, flexible parental leave.