Solutions Engineer – Enterprise

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee all technical components of the sales process, including product demonstrations, proof of concept, customer onboarding, and feature requests.

• Address RFIs, RFPs, and RFQs as needed.

• Collaborate with marketing to identify opportunities for enhancing product marketing materials to facilitate sales closures.

• Serve as an advocate for customer needs by relaying product feedback and feature requests to the product management team.

• Partner with Customer Success to conduct post-sales engineering check-ins with customers, ensuring high customer satisfaction, sharing new features and product roadmaps, and assisting customers in integrating with their internal tools and systems.

• Collaborate with the account team to achieve or surpass monthly, quarterly, and annual booking targets.

• Participate in trade shows, conferences, and networking events.

• Frequent travel (30%+) is required, often with short notice, including regular onsite meetings with both current and potential customers.

⛳️ Requirements

• A minimum of 5 years of experience in high-tech sales, solutions engineering, or systems/network engineering roles.

• Must reside on the U.S. East Coast.

• Capable of engaging in technical discussions with prospects, spanning from staff-level engineers and architects to senior executives.

• Excellent verbal and written communication abilities.

• Experience in managing Cisco/Juniper routers and personal Linux servers.

• Strong knowledge of network and application protocols (e.g., DNS, BGP, Netflow, TCP/IP, HTTP, SNMP) and their applications for infrastructure design and operations.

• Proficiency in a scripting programming language.

• Understanding of DDoS attacks and fundamental mitigation strategies.

🏝️ Benefits

• The company covers 100% of premiums for health, vision, and dental insurance for you and your dependents.

• Additionally, you will receive an annual Health Reimbursement Account (HRA) of $3,000 for individuals or $4,500 for families.

• Paid family and medical leave is offered.

• Open PTO policy, a quarterly Wellness Day, and a minimum of 10 paid holidays.

• 401(k) retirement savings plan available.

• Home office reimbursement provided.

• Stock options are part of the compensation package.