Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and present technical demonstrations that explain products and services to both current and potential customers.

• Assist Account Executives and Account Managers by providing technical demonstrations that address unique workflows, third-party integrations, or other novel challenges.

• Collaborate with sales executives to plan and deliver presentations for large enterprise deals.

• Participate in on-site demonstrations for enterprise clients, involving 10-20% travel.

• Utilize innovative technology during the sales process to identify additional problem areas.

• Attend and actively engage in weekly and quarterly sales meetings and customer success meetings.

• Build trusted relationships with prospects by leveraging an understanding of their business requirements to comprehend their needs influencing product changes.

• Participate in development daily standups and quarterly strategy discussions.

• Gather and document competitive intelligence.

• Clearly convey client and prospect needs to the product team for future enhancements.

• Organize themes and trends expressed by prospects during the sales cycle and communicate effectively with the executive and product teams.

⛳️ Requirements

• A minimum of 3 years of experience as a Solutions Engineer or in a comparable professional position.

• Familiarity with or direct experience in software development.

• Hands-on experience with building or industrial automation systems.

• Proven capability to effectively integrate various software packages.

• A strong eagerness to learn new technologies and apply them to real-world business challenges, demonstrating high coachability and quick adaptability.

• Exceptional attention to detail combined with excellent task management and organizational skills.

• Excellent written, verbal, and presentation communication abilities.

• Ability to quickly establish rapport with others, especially over the phone.

• Strong problem-solving skills to address prospect and customer issues by attentively listening, identifying core needs, and aligning solutions with FMX.

• Alignment with our core values: Teamwork, Excellence, and Integrity.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance fully covered by the company.

• At FMX, we operate with a remote-first approach, but you are welcome to utilize our office as needed. We host an all-company event each year to facilitate personal connections and foster high-trust relationships with colleagues. When using the office, enjoy our complimentary snacks, beverages, and office kegerator.

• We provide all necessary tools for your job, including a company-sponsored laptop, headset, and more. Additionally, we offer up to $500 to assist with equipment, furniture, and accessories, along with $60/month for your home internet connection.

• Generous PTO and UTO (unplanned time off) policies: If you are unwell, your vacation time should not be affected.

• We offer a flexible schedule to accommodate personal appointments, such as medical visits, as long as you meet performance expectations and project deadlines.

• Our team is composed of hardworking, friendly individuals who value collaboration, transparency, continuous improvement, and a healthy work/life balance.