Solutions Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver engaging and customized product demonstrations across Case IQ's range of solutions to assist prospects in recognizing the value and functionalities.

• Collaborate with Account Executives throughout the sales process to develop effective demo strategies that align with customer challenges, goals, and workflows.

• Assist in discovery calls by identifying technical needs and recommending suitable Case IQ solutions.

• Act as a reliable technical advisor, ensuring that customers comprehend how Case IQ solutions integrate into their workflows and ecosystems.

• Work together with Marketing and Product teams to enhance demo narratives, materials, and product messaging that support improved conversion rates.

• Monitor and evaluate demo quality, conversion effectiveness, and customer engagement statistics.

• Serve as the main point of contact for sales representatives requiring demo assistance, objection resolution, or product clarification.

• Disseminate best practices throughout the sales organization, covering aspects from demo preparation and storytelling to addressing intricate product inquiries.

• Collaborate with Sales and Product leadership to establish repeatable demo frameworks and playbooks.

• Contribute to enhanced demo consistency, clearer sales enablement, improved customer-facing technical narratives, and better insights into demo performance or conversion trends.

⛳️ Requirements

• Bachelor’s degree and at least 5 years of experience in B2B software sales or solutions engineering, preferably within Compliance, Investigations, or Risk Management sectors.

• Demonstrated ability to convert complex software functionalities into customer benefits through consultative demos and discovery sessions.

• Strong technical knowledge in SaaS environments, integrations, and implementation processes.

• Exceptional presentation and communication skills, with the capability to tailor messages for both executive and technical audiences.

• A collaborative and entrepreneurial mindset — eager to build and lead a high-performing Solutions Engineering team from the ground up.

🏝️ Benefits

• Work remotely in a flexible environment; our team operates across 7 countries.

• Competitive company-sponsored benefits plan commencing on day 1!

• Generous budget for professional development.

• RRSP / 401k matching program.

• Half-day Fridays during the summer.