Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• You will be positioned at the crossroads of engineering, product, and customer engagement — developing tangible solutions that demonstrate value swiftly and can scale in production environments.

• Collaborate with sales, product management, and operations during discovery calls, workshops, and design sessions.

• Convert customer business challenges into technical architectures, workflows, and integration strategies.

• Serve as a technical advocate during the onboarding process, removing obstacles and guiding implementation efforts.

• Quickly create prototypes for integrations, automations, or agent workflows to assess fit and feasibility.

• Transition prototypes into production-level code, working alongside engineering teams on scalability, testing, monitoring, and reliability.

• Develop and maintain SDKs, API clients, connectors, and middleware for customer systems.

• Set and apply best practices for data modeling, prompt engineering, agent orchestration, and error management.

• Gather and articulate customer feedback to product and engineering teams for roadmap prioritization.

• Generate design documents, integration guides, technical documentation, and training resources.

⛳️ Requirements

• Minimum of 3 years in a solutions engineering, forward-deployed engineering, or a similar technical position within a high-growth software setting.

• Demonstrated capability to design, prototype, and deliver integrations, automations, or connected applications independently.

• Practical experience with AI/LLM tools — such as LLM frameworks, orchestration platforms, or constructing workflows using agents and prompts.

• Familiarity with at least one modern programming language (Python, TypeScript, Go, or similar) — sufficient to debug, troubleshoot, and create proofs of concept.

• Strong experience interacting with APIs, SDKs, webhooks, or integration layers.

• Experience in customer-facing roles (discovery calls, technical workshops, or implementations).

• Ability to translate customer issues into technical solutions and designs.

• Comfort in early-stage, dynamic settings without detailed playbooks.

• Exceptional communication skills — capable of presenting to both technical and business stakeholders.

🏝️ Benefits

• Competitive Salary + Stock Options

• Comprehensive Health, Vision, and Dental Benefits

• Flexible PTO

• On-site Gym