Solutions Demonstration Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Prepare and present engaging, customized demonstrations of DSS, Inc.'s software solutions.

• Act as a subject matter expert, fostering relationships with potential clients to enhance the sales process and promote business growth.

• Develop and sustain a comprehensive understanding of Juno Health software applications and their module integrations.

• Oversee the creation and upkeep of internal and external agendas, documentation, and presentations for demonstrations.

• Lead substantial or intricate demonstrations for fellow demonstration team members.

• Maintain and set up demonstration environments for various events.

• Adhere to system implementation standards and protocols.

• Assess demonstration needs, achieve objectives, and devise demonstration strategies.

• Collaborate with Operations, Sales, and Marketing during industry trade shows.

• Represent Juno Health at industry trade exhibitions.

• Travel up to 75% of the year for sales initiatives, trade shows, and management-directed activities, which may include weekends and holidays.

• Engage in management-facilitated opportunities for process improvement.

• Work alongside Sales and Marketing leadership to remain updated on product roadmaps and effectively communicate future developments to clients and prospects.

• Review and address prospect opportunities in collaboration with the Sales and Proposal Departments.

⛳️ Requirements

• High level of professionalism.

• Outstanding in-person and remote presentation abilities, with a capacity for active listening and qualifying inquiries.

• Proficient in Microsoft Suite: Word, Outlook, Excel, PowerPoint; adept in Microsoft Office products, including Teams.

• Excellent written and verbal communication skills.

• Comfortable presenting to and engaging with all management levels, including C-Suite executives.

• Ability to analyze business and integrated workflow requirements and connect them to software capabilities.

• Capable of maintaining accuracy and sensitivity under tight deadlines.

• Skilled in prioritizing and adjusting tasks to meet deadlines.

• Proficient in organizing time effectively, identifying obstacles to progress, proposing solutions, and setting priorities.

• Ability to thrive in a rapidly growing organization.

• Customer-service-oriented, professional, courteous, and articulate.

• Strong listening skills and dedication to clear, concise, and timely communication.

• Ability to grasp technical and business processes and learn new software quickly.

• Experience in the healthcare industry, specifically in Information Technology or Clinical Informatics.

• Strong analytical and problem-solving capabilities with attention to detail in complex execution.

• Ability to perform efficiently under pressure.

• Bachelor's degree or equivalent combinations of work experience and/or education will be accepted.

• Required clinical license in nursing or another clinical specialty.

• At least 3 years of practical professional experience in software demonstrations.

• 5 or more years of experience in a healthcare-related work environment.

• Preferred experience with a healthcare software development vendor or another healthcare setting.

• Knowledge of interoperability standards: HL7, FHIR, CCD.

• Understanding of regulatory requirements: HIPAA, Meaningful Use, MACRA/MIPS.

• Awareness of competitor products and their differentiators.

• Clinician-based experience, such as Registered Nurse or Provider, is desirable.

• Ability to travel unassisted up to 75% of the year using common carriers and/or personal vehicles.

🏝️ Benefits

• Equal Opportunity Employer.

• Reasonable accommodations are available on a case-by-case basis.