
Solutions Architect
Posted 23 hours ago

Posted 23 hours ago
This is a fully remote position, open to applicants in Alabama, +2 more states.
β’ Oversee the development of intricate, multi-system solutions.
β’ Collaborate with the sales team on technically challenging opportunities.
β’ Establish standards for the Solutions Engineering team's implementation approach.
β’ Offer architectural direction to Solutions Engineers and Specialists.
β’ Design AI and automated workflow architectures for clients.
β’ Investigate and assess new platform capabilities, integration methods, and AI tools.
β’ Produce architectural documentation, decision frameworks, and design patterns.
β’ Act as a subject matter expert on best practices in system design and implementation.
β’ 5+ years of experience in solution design, system architecture, or technical consulting.
β’ Extensive expertise in at least one core platform from our partner ecosystem (Zendesk, Zoom CX, Workato, Observe.ai).
β’ Significant experience in designing AI-driven systems.
β’ Proficiency with APIs, JSON, and integration architecture.
β’ Strong instincts for pre-sales activities.
β’ Capability to mentor and uplift team members.
β’ Communication skills that align with your technical expertise.
β’ Comprehensive understanding of how AI can enhance business processes and customer experience environments.
β’ Competitive benefits.
β’ Remote work options.
Quandary Consulting Group
Effective People
Presidio
Luminovo
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