Solution Sales Engineer

This is a fully remote position, open to applicants in California.

📋 Description

• Provide technical sales support throughout the sales process to enhance opportunities and generate revenue.

• Deliver and tailor technical sales presentations on Toppan Merrill products and services, while creating new presentations for the sales team and Client Advisory Services (“CAS”).

• Clarify product capabilities, limitations, and implementation requirements, while outlining technical trade-offs and alternatives to optimize revenue potential.

• Actively engage in sales calls that involve intricate technical requirements or multiple hardware platforms, serving as the primary “technical” resource throughout the sales process.

• Identify and devise innovative solutions to meet client needs while effectively managing client expectations.

• Responsible for detailing and researching the technical capabilities of Toppan Merrill's offerings compared to competitors, and effectively communicating this information to both internal and external stakeholders.

• Manage the most complex client and/or technical projects.

• Research, draft, and present responses to RFPs while engaging with clients to clarify requirements and ensure technical accuracy in RFP responses.

• Gather business and technical information from clients regarding their needs, collaborating with Product and Engineering teams to integrate this into Toppan Merrill’s product offerings.

• Recognized as a Subject Matter Expert (SME) for products.

• Work alongside the marketing team to develop marketing materials for the product line.

• Collaborate with Pricing/Finance teams, external vendors, and internal resource managers to provide market-driven recommendations for pricing and new solution onboarding.

• Train and mentor new or less experienced employees.

• May lead internal team projects focused on process improvement or technology testing.

⛳️ Requirements

• Bachelor’s degree in a related field is advantageous.

• 3-7 years of experience in a client-facing consulting role, preferably within technology services.

• Exceptional verbal and written communication and interpersonal skills.

• Strong presentation skills with the ability to convey technical concepts to non-technical audiences.

• Proactive in anticipating client needs and devising solutions to problems.

• Proven project management experience, demonstrating a high level of attention to detail.

• Ability to interact professionally with both internal and external clients/customers.

• Strong technical aptitude.

• Demonstrated commitment to continuous learning to remain current on evolving regulations and product developments.

• In-depth knowledge of industry best practices (e.g., accounting, financial disclosures, healthcare, etc.).

• Familiarity with commonly used software in the industry.

• Proven leadership skills, capable of leading through direction and influence.

🏝️ Benefits

• Comprehensive Medical, Dental, Vision, and Life insurance for employees and their dependents.

• 401(k) plan with company matching, fully vested from the date of hire.

• Paid time off, including vacation, sick leave, community engagement, bereavement, jury duty, and holidays.

• Paid parental leave.

• Paid days for community involvement and volunteering.

• Access to Wellness Resources and Employee Assistance Programming.