Solution Consultant

This is a fully remote position, open to applicants in California.

📋 Description

• Create and assist in delivering impactful presentations and product demonstrations to Internal Communications professionals, senior executives, as well as technical and IT stakeholders.

• Articulate and promote the value proposition of the Rhapsody platform.

• Support discovery calls, product demonstrations, and solution exploration initiatives.

• Maintain a comprehensive understanding of the platform's functionality.

• Engage actively in meetings with senior executives in internal communication and digital experience.

• Provide informed recommendations and best-practice insights regarding product suitability for various opportunities.

• Collaborate with account executives to tailor and enhance competitive positioning for significant sales opportunities.

• Coordinate with product management, product marketing, technical solutions, and technical services teams.

• Provide knowledge transfer to customer success teams during the onboarding kickoff phase.

• Lead the selection process for proof-of-concept programs with major enterprise prospects.

• Assist in responses to and positioning for RFPs/RFIs.

• Foster positive relationships with decision-makers in existing accounts while expanding connections across various levels and departments.

• Identify new sales opportunities through consultative collaboration with current customers and by establishing relationships with potential clients.

• Collaborate with marketing on initiatives for product and service introduction and adoption.

• Represent the company at trade shows, technology forums, and other events to cultivate relationships and enhance brand visibility.

• Integrate AI tools into everyday workflows, applying them by default for tasks such as PRs, testing, and debugging, while developing reusable prompts and patterns.

• Enhance efficiency and quality of output by merging AI with genuine engineering signals and refining workflows to decrease rework and accelerate delivery speed.

⛳️ Requirements

• Over 5 years of experience in technical business analysis, sales engineering, or pre-sales solutions roles.

• A Bachelor's or advanced degree is required.

• Extensive knowledge of SaaS, Cloud, Integrations, and Middleware technologies.

• Demonstrated experience in complex SaaS enterprise pre-sales and post-sales environments.

• Familiarity with a consultative sales methodology.

• Experience engaging with large customer IT delivery teams, Procurement, and CIOs.

• Understanding of healthcare industry professionals and the importance of technology in patient care delivery.

• Ability to narrate a story that links a solution to a problem in written, visual, and verbal formats.

• Proven experience in designing and delivering value-driven demonstrations focused on customer business outcomes, ROI, cost savings, time to value, and clinical and operational enhancements.

• A team-oriented individual driven by results.

• Daily hands-on experience with AI tools such as ChatGPT, Gemini, Claude, Cursor, and Replit.

• Proven capacity to swiftly construct AI-assisted prototypes, custom demos, or proof-of-concept workflows utilizing AI coding assistants and low-code/no-code platforms.

• Working knowledge of large language models and AI agents, including prompt engineering, retrieval-augmented generation (RAG), and agentic workflows.

• Familiarity with AI interoperability standards such as Model Context Protocol (MCP), and secure AI-agent access to healthcare data via APIs and FHIR.

• Ability to articulate AI capabilities, limitations, and risks, including data privacy, HIPAA compliance, security, governance, and accuracy.

• A proven track record of innovation, introducing tools, processes, or ideas that have measurably enhanced teamwork, sales, or customer service.

• A natural curiosity and commitment to ongoing learning about advancements in AI.

• Preferred: In-depth knowledge and experience in integration engine software, various use cases, message formats, and configuration options.

🏝️ Benefits

• Commission program featuring target variable compensation of $40,000 based on achieving sales quotas.

• Health insurance coverage.

• Retirement savings plan.

• Paid time off.

• Additional programs aimed at supporting overall well-being.