Solution Architect – Sage X3

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver consulting services and provide guidance to clients on ERP best practices and solutions.

• Design, create, and implement solutions and applications that support accounting and financial strategies.

• Oversee maintenance and administrative tasks for both production and non-production environments.

• Offer proactive client support and ensure timely resolution of issues.

• Act as the primary contact during ERP implementations, upgrades, and ongoing support.

• Collect requirements, analyze the impact on platforms, and strategize functionality and data migration.

• Recognize opportunities for performance enhancements to maximize clients’ return on investment.

• Lead successful project implementation, secure sign-off, and conduct client satisfaction follow-ups.

• Review deliverables from vendor-partners and provide coaching to teams as necessary.

• Establish and nurture relationships with business and technology stakeholders.

• Create and test functional designs and solution prototypes.

• Adhere to company processes, guidelines, and frameworks.

• Share subject-matter expertise on financial business processes and implementation strategies.

• Engage in sales and marketing initiatives as required.

• Uphold confidentiality regarding client, employee, and firm information.

• Manage multiple projects while effectively updating team members on status and issues.

• Travel to client sites, both local and remote, which may include overnight stays.

⛳️ Requirements

• Bachelor’s degree in Management Information Systems, Computer Science, Accounting, Finance, or a related discipline.

• Minimum of 3 years’ experience as a Solution Architect in enterprise resource planning and/or a professional services environment.

• ERP certification aligned with product requirements.

• Proficient in Microsoft Office Suite, with advanced skills in Excel.

• Prior experience using project management software and tracking systems.

• Comprehensive knowledge of ERP systems, including modules, third-party products, and both technical and operational processes.

• Basic understanding of accounting principles, including Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL).

• Capability to multitask and manage several projects in a dynamic environment.

• Ability to adapt to changes while working independently and as part of a team.

• Strong problem-solving skills and capabilities for escalating situations as needed.

• Exceptional customer service and communication skills for both technical and non-technical audiences.

• Outstanding time management and organizational abilities.

• Awareness of evolving internal and external IT landscapes.

• Strong analytical and critical thinking skills.

• Dependable, accountable, and capable of sound decision-making.

• Ability to remain stationary as necessary and operate a computer and office productivity equipment.

• Professional communication skills with both internal and external clients.

• Ability to lift and carry up to 20 pounds.

• Willingness to work outside of normal business hours and on weekends when required.

• Must be able to travel to local and remote clients, with overnight travel potentially necessary.

🏝️ Benefits

• Comprehensive learning and development opportunities.

• Varied career paths and experiences.

• Opportunities for community service.

• Social and team-building events.

• Medical, dental, and vision insurance coverage.

• Life insurance benefits.

• Flexible spending accounts for medical and dependent care expenses.

• Short-term and long-term disability insurance.

• Competitive paid time off policy.

• 401(k) plan with employer matching contributions.

• Profit-sharing options.

• Reasonable accommodations for qualified individuals with disabilities.