Solution Architect – AI, HPC Infrastructure

This is a fully remote position, open to applicants in United States.

📋 Description

• Overview: This position is designed to connect intricate technical designs of distributed systems with actual customer settings. You will collaborate with customers, sales, and engineering teams to formulate and convert complex AI and HPC infrastructure into implementable solutions. Achieving success in this role means ensuring that customers not only grasp what is being developed but also have confidence in its performance in real-world scenarios characterized by imperfect networks, constrained environments, and high-pressure systems. You will serve as the link between what is achievable and what functions effectively in practice.

• What You Do: Translate Complex Systems into Real-World Solutions

• - Collaborate with customers to comprehend their technical environments, limitations, and objectives

• - Create solution architectures that take into account real-world factors (latency, bandwidth, reliability)

• - Articulate complex concepts of distributed systems in a straightforward and practical manner

• Lead Technical Pre-Sales Engagements

• - Assist the sales process as the technical representative during customer discussions

• - Facilitate architecture discussions, whiteboarding sessions, and technical explorations

• - Build trust through clear communication, depth of knowledge, and honest evaluation of trade-offs

• Design for Imperfect Environments

• - Develop solutions that function across distributed, hybrid, or constrained infrastructures

• - Identify potential risks early, such as network limitations, integration complexities, and system dependencies

• - Ensure that designs emphasize resilience, performance, and long-term operational viability

• Bridge Sales and Engineering

• - Convert customer requirements into actionable insights for engineering teams

• - Collaborate on the feasibility of solutions, trade-offs, and delivery expectations

• - Remain engaged throughout the initial delivery phase to ensure alignment between design and execution

• Operate with Ownership and Flexibility

• - Navigate uncertainty in a dynamic, startup environment

• - Contribute across various roles as necessary, from architecture to early implementation support

• - Assist in shaping how TWG delivers and scales its solutions over time

⛳️ Requirements

• You are a technical architect who recognizes that real systems do not function under ideal conditions—and neither do customers. More specifically, you:

• - Have experience with distributed systems, infrastructure, or intricate technical environments

• - Are adept at discussing system behavior, trade-offs, and limitations—not merely features

• - Can communicate effectively with both technical and non-technical stakeholders with clarity and confidence

• - Understand that pre-sales is not about making unrealistic promises—it’s about designing solutions that will genuinely work

• - Flourish in environments where you are expected to think critically, adapt, and contribute beyond a specified role

• - Are motivated by the prospect of building something from the ground up, where the structure is evolving, and the impact is visible

• Accelerators

• - Experience with AI, HPC, or GPU-based infrastructures

• - Background in hybrid cloud, edge computing, or distributed settings

• - Familiarity with networking limitations, performance optimization, or system-level behavior

• - Experience in early-stage or high-growth environments

🏝️ Benefits

• Comprehensive health and wellness benefits

• Opportunities for professional development and growth

• Flexible working hours and remote work options

• Collaborative and innovative work culture