Software Technician

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Provide software support, configuration, testing, quality assurance, deployment, and data editing.

• Conduct geodatabase editing, querying, and analysis utilizing Esri or GeoCurrent tools.

• Assist with the installation and setup of Esri, GeoCurrent, and third-party software applications.

• Offer technical support to clients for GeoCurrent and Esri software products.

• Monitor daily activities and report updates to the supervisor.

• Adhere to safety policies and procedures while reporting any unsafe practices.

• Execute other approved tasks assigned by management.

• Contribute to projects that support both internal teams and client requirements.

⛳️ Requirements

• General knowledge of the functionality of software applications and computer systems.

• Basic understanding of Geographic Information Systems.

• Exceptional oral and written communication abilities.

• Capability to work in a detail-oriented setting with a high degree of accuracy.

• Ability to collaborate effectively within a team environment and maintain strong working relationships.

• Proficient in frequent communication with coworkers and clients to exchange precise information.

• Capacity to be productive from both an office and remote work environment.

• Bachelor’s degree in Geography, Computer Science, or a closely related field, along with a minimum of one year of experience with software applications and the Esri ArcGIS suite, or an equivalent combination of education and experience.

• Experience in preparing formal written reports for external clients.

• Professional GIS experience within the utility sector is an advantage.

• Familiarity with ArcGIS Server, ArcGIS Pro, ArcGIS Online, and SQL Server is a plus.

• Professional experience involving client interactions.

• Ability to obtain Esri certification as required by the supervisor.

• Valid driver’s license.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and training.

• Flexible working hours and remote work options.

• A collaborative and supportive work environment.

• Access to the latest tools and technologies in the industry.