Software Product Owner

This is a fully remote position, open to applicants in United States, +1 more state.

📋 Description

• Oversee scrum teams comprising software developers, quality assurance engineers, and product managers to introduce new features for food safety software platforms.

• Collaborate with Product Management, Engineering, QA, Customer Success, subject matter experts, and business stakeholders to ensure software solutions meet business objectives and customer requirements.

• Collect and convert feedback from stakeholders and end-users into product requirements, user stories, acceptance criteria, workflows, and documentation.

• Manage and uphold the product backlog, prioritizing features, enhancements, defects, and technical tasks.

• Convert the product roadmap into epics, features, and user stories for Agile teams.

• Work alongside engineering and QA to clarify requirements, assist in solution design, validate implementations, and guarantee high-quality releases.

• Engage in sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.

• Facilitate end-to-end product launches in collaboration with engineering, support, training, and customer-facing teams.

• Enhance user experiences and product performance across on-premises, integrated hardware, and performance-sensitive environments.

• Track product performance, customer feedback, adoption rates, and usability trends to identify areas for enhancement.

• Promote process improvements and consistent Agile product ownership practices.

• Convey priorities, progress, risks, and decisions to both technical and non-technical audiences.

• Maintain backlogs, release notes, workflows, requirements documentation, and decision records.

⛳️ Requirements

• Bachelor's degree in business, computer science, information systems, engineering, product management, or a related field; equivalent relevant experience may also be considered.

• 3-5 years of experience in software product ownership, product development, business analysis, Agile delivery, or a similar software delivery role.

• Strong grasp of Agile principles, Scrum practices, backlog management, sprint planning, and iterative software development.

• Proficient in writing clear user stories, acceptance criteria, requirements documentation, and product workflows.

• Experience with Azure DevOps or a similar tool for managing backlogs, user stories, work items, sprints, and delivery tracking.

• Capability to translate customer, operational, and business needs into actionable technical requirements.

• Excellent verbal and written communication skills suitable for both technical and non-technical audiences.

• Highly organized and detail-oriented, skilled at managing competing priorities, timelines, and stakeholder expectations.

• Collaborative mindset across product, engineering, QA, support, and business teams.

• Strong analytical problem-solving abilities with the capacity to evaluate options, identify trade-offs, and support decisions with data.

• Proficiency in Microsoft 365 tools, including Teams, Outlook, PowerPoint, Excel, and related collaboration platforms.

• Flexibility and adaptability to thrive in a fast-paced environment.

• Eligibility to work in the United States in compliance with applicable employment regulations.

• Experience in food safety, animal safety, life sciences, diagnostics, laboratory, manufacturing, supply chain, or other regulated or quality-focused sectors is preferred.

• Familiarity with software products that integrate with hardware, instruments, on-premises systems, cloud platforms, or enterprise business systems is preferred.

• Knowledge of UX concepts, usability testing, workflow optimization, or customer journey mapping is advantageous.

• Experience in supporting product launches, release readiness, training materials, customer support enablement, or go-to-market initiatives is preferred.

• Understanding of API integrations, data flows, system configuration, or technical architecture concepts is desirable.

• Experience working with distributed or cross-functional teams is a plus.

• Product Owner, Scrum, Agile, or related professional certification is an advantage.

🏝️ Benefits

• An opportunity to contribute to software products that align with Neogen's mission and provide value to customers and teams throughout the organization.

• A collaborative atmosphere where product, engineering, customer-facing, and operational teams unite to tackle significant challenges.

• Opportunities to enhance skills in product ownership, Agile delivery, stakeholder management, and software product strategy.

• A position that offers visibility across cross-functional teams and the ability to influence product outcomes from discovery to delivery.

• A workplace dedicated to equal employment opportunity, inclusion, and respectful collaboration.