Software Engineering Manager – Platform

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Leadership of the team: Oversee, mentor, and develop a team of platform engineers and Site Reliability Engineers (SREs). Foster a high-performing culture that emphasizes psychological safety, learning, accountability, and ongoing improvement.

• Technical strategy and implementation: Create and execute the roadmap for the platform, encompassing compute, networking, storage, CI/CD, and services based on Kubernetes. Balance the management of technical debt, reliability initiatives, and the delivery of new features.

• Reliability and SLAs: Take ownership of Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for platform services, drive reliability initiatives, and ensure that teams achieve the agreed-upon availability and performance benchmarks.

• Observability and incident management: Advocate for comprehensive observability (including metrics, tracing, and logging), lead responses to major incidents, and conduct blameless post-incident reviews with actionable root cause analysis and follow-up.

• Automation and infrastructure as code: Encourage automation-first strategies for provisioning, deployments, and runbook automation by utilizing Infrastructure as Code (IaC) and best practices in CI/CD.

• Security and compliance: Collaborate closely with the Information Security team to integrate secure configurations, secrets management, and compliance controls throughout the platform lifecycle.

⛳️ Requirements

• Demonstrated engineering management experience: Over 3 years leading platform, SRE, or infrastructure teams in a cloud-native setting (typically 3+ years in management combined with strong practical experience).

• Strong background in SRE/DevOps: Hands-on experience managing cloud services at scale with a solid grasp of SLIs, SLOs, error budgets, and the incident lifecycle.

• Expertise in public cloud: Extensive experience with AWS services (including compute, networking, storage, and managed services) and cloud operational methodologies.

• Proficiency in Infrastructure as Code: Practical experience with Terraform, CloudFormation, or similar tools.

• Knowledge of containerization and orchestration: Strong understanding of Kubernetes, Helm, and associated ecosystem tools.

• Experience with observability tools: Proven background in implementing and managing metrics, tracing, and logging stacks such as Prometheus, Grafana, ELK/OpenSearch, or Jaeger.

• Familiarity with CI/CD and automation: Experience with pipeline tools (such as GitHub Actions, GitLab CI, Jenkins) and automation frameworks to ensure reliable delivery.

• Programming and scripting skills: Proficient in writing and reviewing code or scripts (in Python, Go, Bash) to automate tasks and develop platform tools.

🏝️ Benefits

• 25 days of holiday plus bank holidays.

• Option to purchase or sell 5 additional annual leave days each year.

• Vitality Health Insurance, which includes private healthcare, virtual GP access, and mental health support.

• Pension plan with a 5% matched contribution.

• Regular team and company-wide events.

• 2 volunteering days per year.

• Remote-first working environment with office locations in London and Nottingham.