Software Engineer III

This is a fully remote position, open to applicants in California.

📋 Description

• Administer, develop, and provide application support for end users.

• Design, develop, code, test, and debug system software.

• Create and implement embedded-device and system software from the requirements phase to deployment.

• Evaluate code and software designs.

• Configure and integrate third-party software components and technologies.

• Conduct root cause analysis for network, operating system, and technical solution issues in customer environments.

• Address escalated software bugs and reproduction requests.

• Document incidents and requests, engaging appropriate service resources for resolution.

• Offer limited after-hours and on-call support as necessary.

• Review and develop testing documentation.

• Collaborate with stakeholders and cross-functional teams on projects and initiatives.

• Perform additional duties as needed.

⛳️ Requirements

• Bachelor’s degree (B.S./B.A.) from a four-year college or university with 5 to 8 years of relevant experience and/or training, or a combination of education and experience that is equivalent.

• Network with senior internal and external personnel in your area of expertise.

• Show sound judgment in selecting methods and techniques for achieving solutions.

• Experience with various development programs.

• Ability to quickly grasp customer support processes, tools, and techniques.

• Knowledge of configuring third-party software components and technologies.

• Capability to perform root cause analysis for network, operating system, and other technical issues.

• Excellent English communication skills, both spoken and written.

• Ability to work collaboratively and remotely using communication tools.

• Skill in multitasking and self-organization, including prioritizing activities.

• Experience utilizing monitoring systems.

• Strong attention to detail.

• Preferred: familiarity with system administration.

• Ability to perform office-related tasks, including prolonged periods of sitting or standing.

• Capability to navigate within an office environment.

• Proficiency in using a computer.

• Strong communication skills.

• Some roles may require occasional repetitive motion or wrist, hand, and finger movements.

🏝️ Benefits

• Medical coverage through UHC (PPO, HSA, Surest options).

• Medical coverage through Kaiser (HMO option available for California employees).

• Dental insurance provided through UHC.

• Vision insurance available through UHC.

• Flexible Spending Account for Health & Dependent Care.

• Pre-Tax Commuter Benefit/Parking & Transit account (location-dependent).

• Opportunities for Continuing Education and Professional Development via Udemy and Coursera.

• Participation in the Corporate Wellness Program.

• Access to the Employee Assistance Program.

• Wellness Days offered.

• Participation in a 401k Plan.

• Basic and Supplemental Life Insurance coverage.

• Short-Term & Long-Term Disability benefits.

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance available.

• Tuition Reimbursement (available 6 months post start date, with a cap).

• Paid Time Off (accrued and prorated, with a maximum of 120 hours annually).

• Paid Holidays provided.

• Statutory leaves, paid time, and ancillary benefits as required by state and federal laws.