Software Engineer II – Platform Reliability Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure the resilience, performance, and security of the enterprise Cloud Platform

• Execute reliability engineering projects

• Eliminate manual tasks through automation

• Engage in incident triage and conduct root cause analysis

• Assist in resolving systemic problems without blame through postmortems and problem management

• Integrate reliability into platforms via automation, change/incident/problem management, and destructive testing

• Support Service Level Objectives for highly available paved-path solutions

• Collaborate with UX, engineering, and product management team members

• Develop secure, reliable, and scalable software solutions

• Document, review, and uphold quality and change-control standards

• Aid in crafting developer-ready, comprehensible, and testable user stories

• Write code and scripts to automate infrastructure, monitoring services, and testing scenarios

• Create code and scripts for conducting destructive resiliency testing

• Configure and adjust programs and commercial off-the-shelf solutions

• Develop dashboards, logging, alerting, and proactive response mechanisms

• Collaborate in agile processes and forge partnerships across diverse teams

⛳️ Requirements

• Must be eighteen years of age or older

• Must be legally authorized to work in the United States

• 2+ years of relevant work experience in a related engineering field (Systems, Software, Operational) or in a reliability engineering domain

• Proficient understanding of ITIL processes and support/maintenance of production systems, including Change, Incident, and Problem Management

• Experience utilizing AI tools to minimize MTTD, MTTM, and MTTR

• Proficient in BASH, Python, Golang, TypeScript, Java, YAML, JSON, and HCL

• Familiarity with Terraform and Ansible

• Experience with Google Cloud Platform or similar projects and services, including infrastructure, Compute, Developer Tools, Security, and Identity and Access Management

• Experience with Prometheus, Grafana, and OpenTelemetry

• Understanding of Kubernetes/GKE and contemporary microservice architectures

• Knowledge of Unix and Linux operating systems

• Exposure to security tools and frameworks, including Wiz

• Experience conducting destructive, performance, and failure-scenario tests

• Knowledge of modern debugging and root cause analysis techniques

• Familiarity with version control systems

• Understanding of SLOs and core SRE principles and practices

• Strong communication and collaboration skills, including operational status communications, real-time stakeholder reporting, and documentation

• Bachelor's degree or equivalent in a field relevant to the position

🏝️ Benefits

• Competitive salary

• Comprehensive health benefits

• Opportunities for professional growth and development

• Flexible working hours and remote work options

• Collaborative and inclusive company culture