Senior Software Engineer – Platform Reliability Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure the resilience, performance, and security of the enterprise Cloud Platform.

• Collaborate with partner Reliability Engineering and Enablement teams to support essential Engineering Experience services.

• Execute reliability engineering initiatives effectively.

• Eliminate toil through automation processes.

• Provide mentorship to junior engineers and facilitate technical discussions.

• Lead incident triage efforts and conduct root cause analyses.

• Drive permanent resolutions to systemic issues through blameless postmortems and effective problem management.

• Develop, test, deploy, and maintain software solutions.

• Create functional and destructive test suites to enable swift production deployment.

• Work collaboratively with team members using agile methodologies.

• Partner with Product Teams to ensure user stories are valuable, developer-ready, comprehensible, and testable.

• Design and implement destructive, performance, and failure-scenario tests, including team drills to validate operational readiness.

• Set and maintain Service Level Objectives for highly available paved-path solutions.

⛳️ Requirements

• Must be at least eighteen years old.

• Must have legal authorization to work in the United States.

• A minimum of 3 years of professional experience is required.

• Bachelor's degree or an equivalent qualification in a related field is necessary.

• Over 4 years of relevant work experience in a related engineering field or reliability engineering domain is preferred.

• Familiarity with ITIL processes and production system support and maintenance, including Change, Incident, and Problem Management.

• Experience in utilizing AI tools to reduce MTTD, MTTM, and MTTR.

• Proficiency in BASH, Python, Golang, TypeScript, Java, YAML, JSON, and HCL.

• Experience with Terraform and Ansible.

• Proven track record of managing Google Cloud Platform or similar projects and services.

• Knowledge of Prometheus, Grafana, and OpenTelemetry.

• Strong understanding of Kubernetes/GKE and contemporary microservice architectures.

• Familiarity with Unix and Linux operating systems.

• Experience with Wiz and security frameworks.

• Capability in designing and executing destructive, performance, and failure-scenario tests.

• Proficiency in debugging and root cause analysis techniques.

• Familiarity with version control systems.

• Strong understanding of SLOs and core SRE principles and practices.

• Experience in producing operational status communications, real-time reporting, documentation, and peer mentorship.

🏝️ Benefits

• Remote/Virtual work arrangement.

• No travel is required.

• Opportunities for mentorship and professional development.