Software Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop and maintain the essential Dashboard infrastructure, encompassing the application shell, navigation, layout patterns, shared components, and product interfaces utilized across Nylas.

• Design and execute full-stack product experiences that integrate frontend, backend APIs, data models, permissions, service integrations, and deployment strategies.

• Transform the Nylas Dashboard into a swift, refined, and unified control panel for developers and technical teams.

• Create AI-driven and agent-oriented experiences that assist users in configuring products, understanding errors, debugging integrations, applying best practices, and enhancing the operation of Nylas.

• Collaborate across various Nylas product domains, including Email, Calendar, Scheduler, Notetaker, Inbound Email, Transactional Send, Domains, Logs, and Agent Accounts.

• Work in partnership with backend and platform teams to craft clean APIs and service boundaries that foster outstanding user experiences.

• Enhance performance as a key product feature. Profile, measure, and optimize Dashboard interactions to ensure the product feels swift and responsive.

• Develop reusable abstractions and common patterns that enable other engineering teams to deliver product interfaces consistently.

• Enhance onboarding, activation, self-service configuration, troubleshooting, and product discovery within the Dashboard.

• Leverage AI-assisted development tools to expedite implementation, elevate quality, explore product behavior, and shape how AI integrates into Nylas' engineering workflows.

• Release features incrementally and continuously, utilizing customer feedback, product insights, and technical judgment to enhance the platform weekly.

• Work closely with Design, Product, Customer Success, Solutions Engineering, and Developer Relations to convert customer feedback into product enhancements.

⛳️ Requirements

• 4+ years of experience as a software engineer focusing on user-facing products.

• Strong full-stack engineering expertise, particularly with modern frontend development utilizing React, TypeScript, and component-driven architecture.

• Experience in developing backend APIs, services, data models, and integrations that drive production product experiences.

• A solid product-oriented mindset. You prioritize usability, information architecture, developer experience, performance, and the finer details that contribute to exceptional software.

• Background in building products for developers, technical users, internal platforms, or complex B2B SaaS workflows.

• Systems thinking capability. You instinctively create reusable abstractions, composable components, shared patterns, and clean APIs instead of one-off solutions.

• Comfort navigating ambiguous product areas. You can refine a vague problem statement, clarify the objective, make practical trade-offs, and convert it into delivered software.

• Excellent communication skills and the ability to collaborate effectively with product, design, backend engineering, platform engineering, and customer-facing teams.

• A proactive approach to shipping. You act swiftly, iterate based on feedback, and maintain high standards for quality without becoming mired in lengthy planning cycles.

• Experience utilizing AI tools in your development workflow, along with insights on how they can enhance engineering productivity and product experiences.

🏝️ Benefits

• Health insurance

• Professional development opportunities