Social Solutions Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the onboarding process for new social media clients, providing them with education about our methodologies and strategies.

• Create customized campaigns that lay the groundwork for sustained success, ensuring a smooth transition to the Client Solutions Manager once campaigns are established.

• Partner with platform representatives (such as Meta, TikTok, LinkedIn) to obtain resources and expertise for client initiatives.

• Initiate, manage, and enhance paid social campaigns to meet client objectives and key performance indicators (KPIs).

• Track campaign pacing and performance metrics, proactively resolving any issues that arise.

• Compile and present comprehensive campaign reports featuring insights, successes, and areas for enhancement.

• Oversee a client portfolio, concentrating on retention, satisfaction, and opportunities for upselling.

• Cultivate strong client relationships and proactively respond to their changing needs.

• Work alongside the Client Solutions Management team to ensure cohesion and growth.

• Assist the Senior Client Solutions Managers with daily tasks and projects.

• Conduct internal training sessions on social media platforms, workflows, and best practices.

• Identify and implement enhancements in social media workflows for increased efficiency.

• Stay informed about the latest trends, ad formats, and advancements in social media platforms.

• Share updates and best practices with internal teams to improve knowledge and expertise.

• Maintain a thorough understanding of third-party tools and their integration with social media campaigns.

• Perform additional duties as assigned.

⛳️ Requirements

• Over 8 years of experience in paid social media management, with a strong emphasis on campaign strategy and optimization.

• Experience in digital media agencies or technology publishers is advantageous.

• Advanced expertise in social media platforms such as Meta, TikTok, and LinkedIn, including media buying, bidding models, and optimization techniques.

• Proficient in data analysis tools, including Excel, with a strong capability to interpret metrics and convert them into actionable strategies.

• Strong ability to build relationships, focusing on understanding client needs and developing customized solutions.

• Exceptional communication skills, both verbal and written, with experience in presenting strategies and reports to clients.

• Highly organized and detail-oriented, capable of handling multiple projects concurrently.

• Social media certifications are advantageous.

• This position may require occasional travel for in-person collaboration, meetings, training, etc.

🏝️ Benefits

• Collaborate with a leading startup in a high-demand industry, working alongside like-minded experts dedicated to transforming video ad operations.

• Competitive salary.

• Comprehensive medical benefits including Medical, Vision, Dental, and Life Insurance.

• Reimbursement for cell phone and Wi-Fi expenses.

• Bill Spend Stipend.

• Work-life flexibility – we highly value your contributions.