Social Media and Community Manager – Europe

This is a fully remote position, open to applicants in United Kingdom, +5 more states.

📋 Description

• Take charge of and oversee daily operations across all social media platforms including Instagram, TikTok, Pinterest, Facebook, and LinkedIn.

• Assist in the planning, organization, and scheduling of social media content.

• Monitor and respond to comments, likes, DMs, and incoming engagement with timely and brand-consistent replies.

• Actively engage with relevant accounts, communities, and discussions to enhance visibility.

• Generate original, on-brand, and trend-relevant content ideas tailored for each platform.

• Craft captions, briefs, and social copy that reflect a confident and engaging brand voice.

• Ensure content quality before publication and maintain organized libraries for content, assets, and files.

• Assist with content planning, calendar management, campaigns, and shoots.

• Create mood boards and campaign materials; oversee deliverables, timelines, and check-ins.

• Upload and manage content across PR and media platforms.

• Oversee and grow the Scriveiner Facebook community group and enhance broader community engagement.

• Initiate community initiatives, prompts, and discussions; identify and engage advocates and super-fans.

• Research potential influencers, creators, partners, and collaboration opportunities.

• Recruit, onboard, and supervise brand ambassadors, influencers, and affiliates.

• Manage the gifting program and handle influencer proposals, partnership agreements, activities, performance, and ROI.

• Conduct trend research, competitor analysis, and gather creative inspiration.

• Monitor social performance metrics such as follower growth, engagement, reach, saves, and conversions.

• Create regular reports and utilize data to refine content strategy, posting frequency, and channel prioritization.

⛳️ Requirements

• Demonstrated experience in a social media, community, or influencer marketing role, with a focus on platform ownership and audience growth.

• Strong aesthetic sense for design, content, and cultural trends.

• A genuine enthusiasm for social media trends and content performance metrics.

• Hands-on experience in managing and expanding communities, such as Facebook Groups or similar platforms.

• Experience in managing influencers and ambassadors from identification and outreach to negotiation and ongoing relationship management.

• Strong creative instincts with the ability to develop on-brand and culturally relevant content ideas.

• Excellent writing skills for captions, DMs, and influencer briefs.

• Proficient in tracking analytics, identifying opportunities, and responding to data insights.

• Exceptionally organized with the capability to handle multiple projects simultaneously.

• Confident in using social platforms and understanding content performance across them.

• Clear and warm communication skills for collaboration within a busy team.

• Familiarity with content creation and scheduling tools such as CapCut, Canva, and Adobe.

• Inquisitive, proactive, and eager to learn.

• Comfortable with AI and open to utilizing emerging tools.

• Proficient in professional English.

• Strongly preferred: experience with premium, lifestyle, gifting, or luxury brands.

• Strongly preferred: understanding of LinkedIn content strategy, including management of founder or brand accounts.

• Strongly preferred: experience in managing gifting programs and recruiting affiliates or partners.

• Strongly preferred: background in stationery, accessories, or a related lifestyle category.

• Strongly preferred: experience supporting founder-led brand content or personal brand development.

🏝️ Benefits

• Join a brand with tangible accolades: King's Award for Enterprise, numerous international design awards, well-resourced and rapidly expanding with millions of customers globally.

• Enjoy direct ownership of Scriveiner's social presence and community at a critical juncture in the brand's development—your contributions will be visible and impactful.

• Experience genuine creative freedom in a lean, high-trust team where innovative ideas are quickly acted upon.

• Work with a growing product portfolio across various categories, with new ranges launching in international markets, allowing the scope of this role to expand as the business grows.

• Competitive base salary ranging from £25,000 to £35,000 per annum, depending on experience.

• This position is fully remote.

• Some international travel may be required (frequency to be determined based on business needs and market priorities).

• Access to the tools and support necessary to perform effectively within a well-resourced and profitable business.

• Welcome gift: a curated selection of Scriveiner products.