Social & Community Manager

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Act as the representative of Xometry and the operational leader for organic social and community initiatives, overseeing daily communication, community interaction, and service triage.

• Represent Xometry within buyer and supplier communities across platforms such as forums, Reddit, and YouTube.

• Implement a social listening and servicing tool.

• Manage the social content calendar and collaborate with the agency on content development.

• Create a servicing triage process for community and social inquiries.

• Engage subject matter experts when conversations necessitate technical expertise.

⛳️ Requirements

• Over 7 years of experience in managing organic social and/or online community programs, preferably in a B2B or technical sector.

• Excellent writing skills with a unique and adaptable voice—able to engage authentically in forums, Reddit, and various community platforms.

• Familiarity with or working knowledge of social listening and servicing tools.

• Capability to triage and prioritize incoming engagements, discerning when to respond directly and when to involve subject matter experts.

• Comfortable collaborating with an agency on content production while maintaining ownership of voice and strategy.

• A proactive, community-first approach—demonstrating awareness of ongoing conversations and actively participating in them.

🏝️ Benefits

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• [Insert benefit 2]