SOC Analyst I

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Oversee and react to SOC alerts and security incidents in real-time.

• Assess and escalate incidents in accordance with established playbooks and standard operating procedures (SOPs).

• Conduct fundamental analysis of security threats and system vulnerabilities.

• Provide IT support during after-hours for a low-volume call queue, including initial troubleshooting and ticket escalation.

• Work in conjunction with the Information Security and IT Operations teams to monitor and resolve alerts.

• Keep precise documentation of alerts, actions taken, and resolution status within ticketing systems.

• Engage in proactive monitoring of essential infrastructure and application environments.

• Ensure that uptime and performance metrics are achieved and sustained.

• Utilize independent judgment in analyzing and addressing security incidents.

• Travel as necessary based on operational and project needs.

⛳️ Requirements

• An associate's degree in Cybersecurity, Information Technology, or a related field, or an equivalent combination of education and experience.

• 1-2 years of experience in a SOC or IT operations position, preferably within the healthcare sector or a regulated environment.

• Security+ certification or a comparable cybersecurity credential.

• Knowledge of the ITIL framework and NIST security practices.

• Proven experience with security event monitoring, SIEM tools, or SOC alert response.

• Familiarity with tools like Splunk, Sentinel, CrowdStrike, or similar technologies.

• Strong technical troubleshooting abilities across network, server, and endpoint environments.

• Willingness to work overnight or after-hours shifts, including weekends as necessary.

• Capability to analyze and respond to a high volume of alerts in a fast-paced setting.

• Commitment to the HOPCo Mission, Vision, and Values is required.

🏝️ Benefits

• Opportunity for after-hours IT support.

• Mainly a standard office environment.

• Position may necessitate travel based on operational and project demands.