Senior Director, Technology Operations – Security

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Direct enterprise IT operations, cybersecurity initiatives, business continuity efforts, and management of technology vendors.

• Supervise corporate infrastructure, enterprise IT services, end-user technology, access management, IT support, and designated enterprise systems.

• Oversee onboarding, role transitions, offboarding, provisioning, deprovisioning, and access management processes.

• Set standards for device management, software deployment, identity administration, and IT service delivery.

• Create and sustain business continuity and disaster recovery strategies, while coordinating recovery testing and continuity exercises.

• Direct cybersecurity operations, including security monitoring, threat detection, incident response, vulnerability management, identity and access management, and data protection.

• Manage security frameworks, third-party security evaluations, audits, and certifications.

• Lead technology vendor management, software governance, contract oversight, license management, and cost optimization strategies.

• Oversee software intake, evaluation, portfolio rationalization, budgeting, forecasting, and financial accountability.

• Build, mentor, and develop the technology operations team across IT operations, cybersecurity, and vendor management.

• Convert organizational priorities into a technology operations strategy, roadmaps, performance objectives, standards, and metrics.

• Collaborate with Engineering, Product, Finance, Risk and Compliance, HR, Legal, and various department leaders.

• Facilitate secure AI adoption through governance, access to sanctioned tools, automation, and operational capabilities.

• Report on technology performance, risks, investments, continuity preparedness, and remediation progress to leadership.

⛳️ Requirements

• Over 10 years of progressive experience in enterprise IT operations, cybersecurity, technology infrastructure, or comparable technology leadership positions.

• More than 8 years of experience managing technical teams, including overseeing managers or multiple technology functions.

• Proven experience in supervising enterprise IT operations, corporate infrastructure, cybersecurity, and end-user technology support.

• Background in leading cybersecurity programs, managing technology risks, and supporting security assessments, audits, or compliance efforts.

• Experience in consolidating technology platforms, enhancing license utilization, and achieving measurable technology cost reductions.

• Ability to partner with Engineering and other technology teams on security requirements, shared risks, and operational duties.

• Experience managing distributed teams and supporting technology operations across various countries, regions, and time zones.

• Knowledge of ISO 27001, SOC 2, or the NIST Cybersecurity Framework.

• Bachelor’s degree or equivalent professional experience.

• Capability to work flexible or extended hours for critical incidents and cross-time-zone collaborations.

• Willingness to travel domestically and internationally approximately 5-10% each year.

• Extensive knowledge of enterprise IT infrastructure, cybersecurity operations, identity and access management, data protection, incident response, business continuity, disaster recovery, technology risk management, vendor management, budgeting, and AI-related security and governance.

🏝️ Benefits

• Opportunities for performance-based bonuses.

• Flexibility for remote work.

• Comprehensive rewards package.

• Support for wellbeing and professional growth.

• Opportunities for domestic and international travel of 5-10% per year.