Small CL Underwriting Director – Great Lakes

This is a fully remote position, open to applicants in Massachusetts, +1 more state.

📋 Description

• Oversee the growth, profitability, quality, and service metrics of Small Commercial Lines through data analysis, analytics, and reporting.

• Develop, articulate, and align the underwriting strategy with direct reports.

• Supervise managers and supervisors to drive results in the territory through effective leadership.

• Ensure adherence to workflows within set timelines and suggest enhancements to these workflows.

• Collaborate with leadership, field leadership, State Management, Home Office Underwriting, and additional stakeholders.

• Propose, communicate, and execute improvements to enhance team performance.

• Engage in State Management activities, playbook creation, rate assessments, and the development of underwriting strategies.

• Plan and execute portfolio management initiatives while tracking their implementation and success.

• Establish underwriting objectives and development plans, conducting annual performance evaluations for direct reports.

• Manage underwriting referrals within the assigned authority.

• Lead and engage in quality audits and file assessments, including monitoring action plans and team development.

• Oversee underwriter performance across direct reports, including Team Leads and Managers.

• Facilitate team and organizational meetings.

• Collaborate with the AVP/VP on resource allocation and underwriter assignments.

• Consult with the AVP/VP regarding employment, termination, and disciplinary actions, executing mutually agreed employee decisions.

⛳️ Requirements

• Preferred Bachelor's degree.

• Over 8 years of relevant new business or renewal underwriting experience with demonstrated production, service, and quality outcomes.

• Required prior leadership experience.

• Expert understanding of Small Commercial strategies, products, and capabilities.

• Familiarity with other Hanover franchise capabilities.

• Ability to promote Small Commercial strategies across the organization as a consultative resource.

• High-level proficiency in underwriting execution and capability to make decisions within the underwriting framework.

• Competence to independently establish account strategies and occasionally collaborate with a manager.

• Ability to build consensus on accounts.

• Capacity to work autonomously.

• Skill in cultivating and maintaining productive relationships and internal networks, leveraging influencing skills to reach objectives.

• Exceptional time-management and prioritization abilities.

• Proactive and accountable in actions, outcomes, performance, and development.

• Capacity to develop personnel and team-management skills.

• Positive demeanor and openness to feedback.

• CPCU designation preferred or actively being pursued.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development and growth.

• Supportive and collaborative work environment.