Site Reliability Engineer (SRE) – UI/UX

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in the deployment, operation, and ongoing maintenance of production services running on Kubernetes.

• Monitor the health, availability, and performance of services.

• Investigate and resolve production incidents by utilizing logs, monitoring, and debugging tools.

• Conduct log analysis and incident debugging with Splunk.

• Identify service-related issues and work with engineering teams to facilitate timely resolutions.

• Engage in incident response and activities related to production support.

• Perform initial debugging of UI-related issues that involve Web Components.

• Contribute to service reliability and initiatives for continuous improvement.

• Provide assistance with CI/CD pipelines and operations of cloud-native applications as needed.

• Operate effectively within a client-directed backlog and adhere to established priorities.

⛳️ Requirements

• A minimum of 4 years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Production Support, or a similar role.

• Practical experience in supporting the deployment, operations, and ongoing maintenance of production services on Kubernetes.

• Background in monitoring service health, troubleshooting production issues, and ensuring service reliability.

• Proficiency in using Splunk for log analysis and debugging incidents.

• Experience in participating in production incident response and conducting root-cause analysis.

• Familiarity with Web Components and the ability to perform initial debugging of UI-related issues.

• Strong troubleshooting, analytical, and problem-solving capabilities.

• Experience collaborating with software engineering and cross-functional teams.

• Ability to work independently and efficiently within a client-directed backlog.

• Excellent proficiency in written and spoken English, at least at a B2 level.

• Preferred: experience with supporting CI/CD pipelines.

• Preferred: knowledge of multi-tenant services.

• Preferred: experience in cloud-native application operations.

• Preferred: background in supporting high-availability enterprise or SaaS platforms.

• Preferred: familiarity with additional monitoring and observability tools.

• Preferred: experience with cloud platforms like AWS, Azure, or GCP.

• Preferred: knowledge of Docker and Helm.

🏝️ Benefits

• Competitive salary.

• Laptop provided.

• Opportunities for professional development and training.

• Work with advanced cloud and container technologies.

• Flexible work arrangements available.

• Collaborative team environment.

• Opportunity to impact organization-wide digital transformation initiatives.