Site Reliability Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the transition from outdated Azure services and function-based architectures to modern containerized, microservices-based systems.

• Design, construct, and enhance Kubernetes-based infrastructure along with necessary tooling.

• Collaborate with engineering and data teams to integrate reliability, scalability, and operational efficiency within systems.

• Promote infrastructure standardization to minimize silos and foster broader team ownership.

• Oversee cloud usage and expenditures, pinpoint inefficiencies, and execute cost optimization measures.

• Architect, deploy, and manage secure networking solutions, including public and private endpoints, environment segmentation, VPNs, and inter-environment connectivity.

• Create and sustain highly available, resilient cloud-native systems.

• Implement and advance monitoring, alerting, and logging using tools like Datadog, Prometheus, and Grafana.

• Define and manage SLIs, SLOs, and SLAs that align with system performance and user experience.

• Lead incident response efforts, root cause analysis, and initiatives for long-term reliability enhancements.

• Construct and refine CI/CD pipelines to facilitate fast, safe, and repeatable deployments.

• Advocate for Infrastructure-as-Code practices utilizing Terraform.

• Employ Python, Bash, or similar scripting languages to automate workflows and decrease operational toil.

• Drive capacity planning, performance optimization, and infrastructure enhancements.

• Identify system risks and scalability constraints before they impact customers.

• Contribute to infrastructure strategy and the evolution of the platform.

• Document systems, processes, and best practices.

• Participate in cross-training and promote broader team ownership.

• Share knowledge through mentorship and collaboration.

⛳️ Requirements

• A minimum of 5 years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering.

• Hands-on experience in cloud environments (Azure preferred, with AWS or GCP acceptable).

• Extensive experience with Kubernetes in production settings.

• Familiarity with deploying and managing applications on Kubernetes using Helm.

• Proficient in Infrastructure-as-Code tools such as Terraform.

• Strong scripting capabilities (Python, Bash, or similar) utilized for automation and addressing infrastructure challenges.

• Experience in observability, monitoring, and incident response within production environments.

• Experience in building or supporting CI/CD pipelines, including GitHub Actions and/or GitLab CI/CD.

• Solid understanding of networking fundamentals, system design, and cloud infrastructure components.

• Knowledge of Azure Entra ID, app registrations, federated identity credentials, and workload identity.

• Proven ability to transform loosely defined problems into practical, scalable solutions.

• Strong communication skills and capability to collaborate with both engineering and non-technical stakeholders.

• Comfort in fast-paced environments with changing priorities.

• Understanding of PHI handling requirements, access control patterns, and audit controls in healthcare settings.

• Experience in platform or architectural transformations.

• Familiarity with .NET / C# application environments.

• In-depth networking expertise, including firewalls, gateways, and low-level infrastructure components.

• A builder's mindset focused on automation, scalability, and sustainable system design.

• Ability to balance speed and pragmatism with long-term reliability and maintainability.

• An interest in emerging technologies, including AI/ML applied to infrastructure and engineering workflows.

🏝️ Benefits

• Opportunities for professional growth with attractive career paths.

• A healthy work-life balance supported by flexible paid time off (PTO).

• A comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members.

• A 401(k) savings plan with employer matching contributions.