Site Payments Associate II – Reconciliation

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Gather information from various sources to facilitate payments to investigative sites in accordance with procedural guidelines and site contracts.

• Ensure compliance with country-specific regulations that influence payment capabilities.

• Oversee payment duties and workflows to align with contracted schedules and project outcomes.

• Cultivate and maintain relationships with study sites and occasionally engage with clients concerning payment-related matters.

• Address study-related escalations and resolve payment-related issues.

• Appropriately escalate project risks as necessary.

• Educate study teams on site payment procedures and expectations regarding payment requirements and deliverables.

• Process investigator payments using middleware and financial systems as required.

• Manage transactions related to refunds, credit notes, late payment fees, pre-payments, and reimbursements for investigator meetings.

• Create and input budgets and Site Visit Templates (SVTs).

• Participate in transparency reporting activities.

• Conduct study reconciliations.

• Oversee and maintain investigator funds trackers for transitioned studies.

⛳️ Requirements

• A Bachelor's degree is preferred.

• Technical positions may necessitate a certification.

• Prior experience demonstrating the necessary knowledge, skills, and abilities to fulfill the role, typically equivalent to at least 2 years.

• An equivalent combination of relevant education, training, and/or direct experience may be deemed adequate.

• Strong organizational skills and meticulous attention to detail.

• Capability to manage multiple time-sensitive tasks efficiently and effectively.

• Flexibility to adjust workload priorities in response to evolving project demands.

• Proficiency in MS Word and Excel; experience with CTMS, EDC, or financial systems is preferred.

• Ability to work both independently and collaboratively as part of a team.

• Proficient in English, both spoken and written.

• Skill in extracting relevant information from study documentation and performing necessary data entry.

• Familiarity with ICH Good Clinical Practices, country regulations, and/or applicable tax laws.

• Capability to analyze project-specific data and systems for accuracy and efficiency.

• Ability to perform under high pressure while maintaining focus.

• Consistent attention to both visual and mental details.

• Ability to multitask continuously.

• Frequent engagement with clients and associates.

• Occasional long and varied working hours.

• Rare travel and rotating shifts may be required.

🏝️ Benefits

• Global team environment.

• Opportunities for collaboration and professional development.

• Work environment focused on scientific excellence.