Site Payments Associate II

This is a fully remote position, open to applicants in India.

📋 Description

• Gather data from various sources to facilitate payments to investigative sites in accordance with procedural documents and site agreements.

• Ensure compliance with country-specific regulations that impact payment capabilities.

• Oversee payment responsibilities and workflows to align with contracted timelines and project deliverables.

• Develop and nurture relationships with study sites and engage with clients regarding payment-specific inquiries when necessary.

• Address study-related escalations and resolve issues pertaining to payments.

• Appropriately escalate project risks as needed.

• Train study teams on site payment procedures, requirements, and deliverables.

• Process investigator payments using middleware and financial systems when required.

• Handle refunds, credit notes, late payment fees, pre-payments, and investigator meeting reimbursements as necessary.

• Create and input budgets and Study Visit Templates (SVTs).

• Contribute to transparency reporting.

• Conduct study reconciliations.

• Manage and maintain investigator funds trackers for studies transitioned to site payments.

⛳️ Requirements

• Bachelor's degree is preferred.

• 2 to 4 years of experience in Clinical Trial / Site Payment-related roles is essential.

• Strong organizational skills and keen attention to detail.

• Ability to efficiently and effectively manage multiple time-sensitive tasks.

• Adaptable and capable of reprioritizing workload to accommodate changing project demands.

• Proficient computer skills, particularly in MS Word and Excel; experience with CTMS, EDC, or financial systems is preferred.

• Ability to work independently and collaboratively as part of a team.

• Strong communication skills, including proficiency in English (both oral and written); knowledge of additional languages is advantageous where relevant.

• Ability to extract relevant information from study documentation such as protocols, contracts, and budgets, and perform necessary data entry.

• Familiarity with ICH Good Clinical Practices, country-specific regulatory requirements, and applicable tax regulations.

• Proficient in analyzing project-specific data/systems to ensure accuracy and efficiency.

🏝️ Benefits

• Fully Remote.

• Standard (Mon-Fri) work schedule.