Siebel Delivery Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete lifecycle of Siebel application projects and enhancements, encompassing project initiation, planning, execution, monitoring, deployment, and closure.

• Manage several simultaneous Siebel initiatives while ensuring alignment with strategic business objectives, technical standards, and program priorities.

• Act as the main liaison for business stakeholders, technical teams, vendors, and leadership regarding Siebel delivery activities and project progress.

• Create and sustain comprehensive project plans, schedules, milestones, resource plans, and delivery roadmaps.

• Coordinate cross-functional teams, including Siebel architects, developers, QA/testing teams, infrastructure teams, database administrators, integration partners, and operational support teams.

• Ensure compliance with established project management methodologies, SDLC processes, governance standards, quality controls, and change management protocols.

• Monitor and manage project scope, timelines, budgets, risks, issues, assumptions, and dependencies, implementing proactive risk mitigation and resolution strategies.

• Facilitate discussions on requirements, conduct project status meetings, manage stakeholder communications, and prepare executive-level reports.

• Oversee vendor and contractor performance, deliverables, and contractual commitments related to Siebel initiatives.

• Ensure the successful integration of Siebel solutions with both internal and external enterprise systems and applications.

• Coordinate testing activities, resolve defects, manage user acceptance testing (UAT), plan deployment, and oversee production release activities.

• Handle change requests and ensure alignment between evolving business needs and approved project objectives.

• Track and report on delivery metrics, milestones, financials, resource utilization, risks, and overall project health to senior leadership and stakeholders.

• Ensure a seamless transition of delivered solutions into production support and operational teams, including knowledge transfer and completion of documentation.

• Promote continuous improvement initiatives related to delivery processes, operational efficiency, project governance, and team collaboration.

• Assist in strategic planning, budgeting, and prioritization activities for Siebel programs and future enhancements.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent professional experience.

• Extensive experience in managing the delivery of enterprise CRM application projects, preferably within Oracle Siebel environments.

• Strong comprehension of Siebel CRM architecture, development lifecycle, integrations, and methodologies for enterprise application delivery.

• Proven capability in leading cross-functional technical teams and managing intricate, large-scale technology initiatives.

• Experience with Agile, Waterfall, or hybrid project delivery methodologies.

• Strong leadership, organizational, problem-solving, and decision-making abilities.

• Excellent communication and stakeholder management skills, including experience engaging with executive leadership.

• Demonstrated ability to manage budgets, schedules, risks, and competing priorities within fast-paced environments.

• Preferred experience with vendor management, contract coordination, and oversight of third-party delivery.

• PMP, Scrum Master, or other project management certifications are advantageous.

🏝️ Benefits

• Health insurance

• Professional development opportunities