Shop Operations Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Ensure that our Client’s TikTok Shops are fully optimized and operationally equipped, enabling orders, SPS, products, and listings to effectively support content, affiliates, LIVE sessions, campaigns, and advertisements.

• Maintain product listings while ensuring the quality of product pages across priority SKUs.

• Oversee product setup, merchandising support, collections, bundles, and shop placements.

• Coordinate various promotions, including intelligent promotions, upcoming campaign enrollments, flash deals, bundles, and pricing revisions.

• Monitor inventory and stock readiness for priority SKUs, promoted SKUs, affiliate pushes, and advertising campaigns.

• Assist with the operational setup for product launches, campaigns, LIVE events, affiliate activations, and paid media initiatives.

• Identify and address store quality issues, listing errors, suppressed items, setup deficiencies, and conversion obstacles.

• Contribute to reporting on store health, SKU readiness, and conversion readiness insights.

• Manage updates to shop design, merchandising refreshes, and recommendations for storefront optimization.

• Collaborate closely with Brand Managers, marketing, affiliate, content, and ads teams to ensure shop execution aligns with commercial objectives.

⛳️ Requirements

• Proficiency in TikTok Shop Seller Center is essential.

• Experience in e-commerce operations, marketplace management, TikTok Shop, Shopify, Amazon, or similar commerce platforms is preferred.

• Exceptional attention to detail and the capability to manage multiple SKUs, campaigns, and deadlines.

• Understanding of product listings, merchandising, promotions, pricing, inventory, and conversion optimization.

• Ability to troubleshoot operational challenges and coordinate with internal teams to resolve obstacles.

• Comfortable using spreadsheets, trackers, dashboards, and reporting tools.

• Strong communication and organizational skills.

🏝️ Benefits

• Learn a High-Growth Platform: We’ll provide training on TikTok Shop.

• Smart, Supportive Team: Work alongside experienced professionals who are dedicated to producing excellent results.

• Creative Freedom: Propose ideas, conduct experiments, and influence the evolution of your role.

• Career Growth: We are expanding rapidly—providing opportunities for you to advance with us.