Sessional Ombudsman, Banking and Finance

Posted Sep 14

This is a fully remote position, open to applicants in Australia.

📋 Description

• Support the resolution of intricate and substantial banking and finance disputes.

• Utilize AFCA’s specialized resources, research capabilities, and dispute resolution framework.

• Partner with seasoned Ombudsmen, legal professionals, and industry specialists.

• Provide independent, equitable, and well-reasoned decisions.

• Employ sound judgment and analyze complex legal challenges.

• Assist in resolving important issues for consumers, small businesses, and the financial services industry.

• Operate on a per-engagement basis.


⛳️ Requirements

• Highly experienced senior lawyer, former Partner, barrister, executive legal leader, or banking and finance expert.

• Extensive industry knowledge, sound judgment, and a proven track record of success.

• Proficient in navigating complex legal and commercial challenges.

• Background in banking regulation, Banking Codes of Practice, contract law, insolvency, securities, lending, and dispute resolution.

• Ability to excel in a flexible, per-engagement setting.

• Skillful in communicating with influence and empathy.

• Capacity to maintain independence while fostering collaboration.

• Dedication to fair, objective outcomes and the highest standards of integrity and impartiality.

• Legal qualifications.

• Significant senior-level experience in banking and finance, a tribunal, regulator, external dispute resolution scheme, or a similar environment.


🏝️ Benefits

• Flexible work options.

• Thoughtful benefits.

• Opportunities to enhance expertise.

• Gold AWEI Accreditation 2025 recognizing LGBTQ+ workplace inclusion.

• Accredited Family Friendly Workplace promoting work-life balance and inclusivity.

• Hybrid working and adaptable arrangements.

• Flexible public holidays.

• Gender affirmation leave.

• Women’s health leave.

• Bonus paid time off during the end-of-year holiday season.

• Three-year Board-appointed term role.

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