Session Checker, Spanish-English

This is a fully remote position, open to applicants in Mexico, +4 more countries.

📋 Description

• Review daily service sessions along with related documentation to ensure completeness and accuracy.

• Verify the accuracy of session dates, times, service details, providers, and other necessary information.

• Examine session notes and supporting documentation for any missing or inconsistent data.

• Identify errors, discrepancies, or incomplete records in documentation and facilitate necessary corrections.

• Adhere to established protocols for session verification and documentation review.

• Monitor pending, completed, rejected, or corrected sessions effectively.

• Keep precise records of verification activities and any outstanding issues.

• Report recurring documentation or compliance issues to the relevant supervisor.

• Collaborate with clinical, scheduling, administrative, and billing teams when clarification is needed.

• Communicate effectively in both Spanish and English with relevant stakeholders.

• Manage documentation with confidentiality, adhering to applicable privacy regulations.

• Assist in internal audits and quality-control reviews as required.

• Track recurring issues and identify areas for enhancing documentation accuracy and workflow efficiency.

• Achieve daily or weekly productivity and accuracy objectives.

⛳️ Requirements

• Proficiency in both Spanish and English, in written and verbal forms, is mandatory.

• A Bachelor's degree in Healthcare Administration, Psychology, Business Administration, Human Services, or a related discipline is preferred.

• 1–2+ years of experience in healthcare administration, medical/clinical documentation, ABA, behavioral health, insurance, billing, or quality assurance is preferred.

• Experience in reviewing clinical or healthcare documentation is highly desirable.

• Familiarity with ABA terminology, therapy sessions, or behavioral health documentation is beneficial.

• Exceptional attention to detail and strong accuracy in data entry.

• Solid organizational and time-management abilities.

• Capacity to identify discrepancies and resolve issues effectively.

• Comfortable handling repetitive, detail-oriented quality-control tasks.

• Strong written and verbal communication capabilities.

• Proficient in using spreadsheets, databases, and standard office productivity software.

• Ability to manage confidential patient/client information appropriately.

• Comfortable working under deadlines and managing a high volume of records.

🏝️ Benefits

• Enjoy a fun, inclusive, and innovative culture that values unique contributions and promotes professional development.

• Access daily opportunities for learning, innovation, and excellence.

• Benefit from career advancement opportunities and resources.

• Experience a high-energy, engaging work environment.

• Enjoy the flexibility to work from home or any location of your choice.

• Achieve a healthy work-life balance without the stress of commuting.