Services Sales Solutions Director

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Spearhead the pre-sales discovery process by defining customer outcomes and transforming them into feasible solution designs.

• Create and articulate comprehensive implementation proposals and Statements of Work (SOWs).

• Ensure that business value is established and achieved by converting executive-level customer goals into implementation strategies.

• Collaborate closely with Account Partners to formulate the financial strategy and implementation roadmap for the deal.

• Serve as a trusted advisor to executive-level clients.

• Shape large, intricate, and transformational engagements.

• Define and oversee the complete engagement scoping process.

• Lead the high-level functional solutioning and scope definition efforts.

• Integrate various perspectives to synthesize competing interests into a unified solution.

• Manage the development of the final Statement of Work.

• Create detailed and accurate project estimates and staffing plans.

• Proactively identify, evaluate, and mitigate engagement risks.

• Mentor peers and share best practices in solutioning, scoping, and engagement shaping.

⛳️ Requirements

• Over 10 years of experience in delivering enterprise-level consulting services.

• More than 7 years concentrated on the Salesforce platform.

• Experience in the financial services industry is preferred.

• Over 7 years of extensive enterprise-level project or program management experience (SaaS preferred).

• Proven track record in leading the end-to-end discovery, solutioning, estimating, and SOW-creation processes.

• Actively involved in supporting the sale of professional services.

• Experience in leading strategic scoping, proposal development, RFP responses, and executive-level presentations.

• Strong technical and/or functional expertise in Salesforce platform solutions.

• Preferred certifications include Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud.

• Exceptional written and verbal communication skills.

• Demonstrated ability to influence groups, facilitate workshops, and lead discussions at the executive level.

• Excellent analytical, problem-solving, and conflict-resolution abilities.

• A delivery-oriented mindset with a comprehensive understanding of cloud-based technologies.

• Proficient in deal architecture and pricing strategies.

🏝️ Benefits

• Time off programs

• Medical, dental, and vision insurance

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k) plan

• Employee stock purchasing program