Services Commercial Specialist

This is a fully remote position, open to applicants in Poland.

📋 Description

• Collaborate with Sales and Services leaders to define consulting opportunities.

• Conduct deal qualification and prepare Services Deal Reviews, including risk and margin evaluations.

• Create, refine, and ensure the quality of Statements of Work, Work Orders, and project profitability margin sheets.

• Manage the routing of documents through formal approval processes and secure signatures.

• Maintain Salesforce CRM funnels and Jira project documentation.

• Monitor deal velocity, milestones, and the status of opportunities with a focus on data integrity.

• Facilitate structured transitions from Selling to Delivery.

• Outline scope, implementation assumptions, and resource estimates for standard and mid-sized projects.

• Develop customer-facing presentations.

⛳️ Requirements

• A minimum of 2 years of professional experience in commercial operations, professional services deal desk, sales operations, or project coordination within an international B2B SaaS or technology organization.

• Strong understanding of professional services margin models, including time-and-materials versus fixed-fee structures, basic revenue recognition, and contract risk assessment.

• Experience with CRM platforms, with a preference for Salesforce.

• Familiarity with workflow tracking tools such as Jira.

• Advanced skills in Google Sheets / Excel for modeling project margins and resource estimates.

• Excellent professional written and verbal communication skills in English.

• Bachelor’s degree in Business Administration, Finance, Management, or a related field, or equivalent practical experience.

• Capability to identify discrepancies in contracts and operational inefficiencies.

🏝️ Benefits

• Comprehensive programs that support health, wellness, and work-life balance.

• A high-impact role within a rapidly growing SaaS organization.

• A flat and transparent culture that values execution, ownership, and practical solutions.

• Competitive compensation that aligns with expertise and Polish market standards.

• Opportunities for professional growth.

• Equal Opportunity Employer.