ServiceNow Technical Consultant, SPM

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage in all technical facets of providing intricate customer solutions on the ServiceNow platform.

• Contribute to various Agile projects, employing the Astrica methodology and tools to improve project efficiency and quality.

• Develop technical and design strategies, lead scrums, and offer guidance to technical consulting teams on development and configuration tasks.

• Assess time and effort required for technical resources and proactively update the Engagement Manager on progress.

• Take ownership of the technical quality in customer projects, participate in code reviews, and manage go-live planning activities.

• Support discovery workshops and work closely with Business Process Consultants.

⛳️ Requirements

• Over 3 years of experience with the ServiceNow platform, including practical expertise in Strategic Portfolio Management (SPM).

• 3-5 years of client-facing consulting experience in delivering ServiceNow or enterprise SaaS implementations.

• Proven track record in Agile delivery, leading sprint ceremonies, refining user stories, breaking down epics, and aligning development with business objectives.

• Strong skills in solution design and technical oversight.

• Demonstrated success in leading technical workshops and providing advice on out-of-the-box vs. custom SPM solutions.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for professional development.