ServiceNow Support

📋 Description

• Delivers daily platform support and configuration for TSA ServiceNow ITSM/ITOM.

• Assists with enhancements, testing, documentation, and the transition to operations and maintenance.

⛳️ Requirements

• 1-3 years of experience in supporting ServiceNow or similar ITSM tools, including concepts related to incident/request, change/release, and CMDB support.

• Strong practices in runbooks, standard operating procedures, and test evidence.

• Essential skills include expertise in ServiceNow and ITSM.

🏝️ Benefits

• Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that simplify life.

• Development – Annual performance evaluations, tuition assistance, and opportunities for internal career advancement to help you prosper.

• Financial – Generous 401(k) matching, life and disability insurance, and financial wellness resources to secure your future.

• Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer acknowledgments that highlight your accomplishments.

• Wellness – Comprehensive healthcare coverage, wellness initiatives, flu vaccinations, and biometric screenings to promote your health.