ServiceNow Intern

This is a fully remote position, open to applicants in Alabama, +26 more states.

📋 Description

• Collaborate with the Service Delivery team to support, maintain, and enhance the ServiceNow platform.

• Gain practical experience with IT Service Management (ITSM) processes, workflow automation, platform configuration, reporting, Agile methodology, and documentation.

• Assist with tasks such as ticket lifecycle management, basic configuration activities, testing, data validation, and the creation of procedural and process documentation.

⛳️ Requirements

• Currently enrolled as a student pursuing a degree at an accredited college or university in Information Systems, Information Technology, Computer Science, or a related discipline.

• Enthusiasm for IT Service Management (ITSM), workflow automation, and enterprise platforms.

• Familiarity with ServiceNow concepts, including IT support incidents and requests, change requests, and basic network fundamentals is preferred.

• Basic understanding of IT support processes and service delivery principles.

• Excellent attention to detail and the ability to communicate effectively, as well as collaborate within a team setting.

• A strong eagerness to learn and apply new IT concepts in practice.

🏝️ Benefits

• Flexible work arrangements

• Professional development opportunities

• Opportunity to collaborate in a team environment