• Collaborate with the CMDB Project Manager, Government Project Manager, and other essential stakeholders while overseeing a team of ITOM Engineers.

• Design, implement, and configure the ServiceNow Information Technology Operations Management (ITOM) features.

• Engage in enterprise discovery workshops alongside CACI and Government stakeholders.

• Offer direction to ITOM engineers and assist in the execution of the ITOM solution.

• Participate in Agile methodologies, including Sprint Planning and Grooming Sessions.

• Contribute to revisions of contract deliverables such as the Architecture Plan, Detailed Design, Implementation Plan, and Test Plan.

• Assist with security evaluations of the ITOM solution.

• Suggest policy modifications to the Government and aid in architectural and design alterations throughout the CMDB lifecycle.

• Active DoD Secret Clearance is preferred, or the capability to obtain a Secret clearance.

• Over 15 years of relevant experience (A Bachelor’s Degree in a related field may substitute for 5 years of relevant experience).

• Must possess a DoD 8570 certification (Security) or be willing to acquire it within 60 days of employment.

• Proficient in ServiceNow ITOM Discovery, CMDB, and Service Mapping functionalities.

• Experience in architecting intricate enterprise systems.

• A broad technical foundation including prior experience in Java or another programming language.

• At least one of the following certifications: - Certified ServiceNow Administrator - Certified ServiceNow Developer.

• Strong communicator at all levels, both in written and verbal forms.

• Healthcare

• Wellness

• Financial

• Retirement

• Family support

• Continuing education

• Time off benefits

ServiceNow ITOM Architect

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