ServiceNow Intern

This is a fully remote position, open to applicants in Alabama, +26 more states.

📋 Description

• Assist the Service Delivery team in the support, maintenance, and enhancement of the ServiceNow platform.

• Gain practical experience with IT Service Management (ITSM) processes, workflow automation, platform configuration, reporting, Agile methodology, and documentation.

• Participate in activities such as ticket lifecycle management, basic configuration tasks, testing, data validation, and the creation of procedural and process documentation.

⛳️ Requirements

• Must be currently enrolled as a student pursuing a degree from an accredited college or university in Information Systems, Information Technology, Computer Science, or a related discipline.

• A keen interest in IT Service Management (ITSM), workflow automation, and enterprise platforms.

• Familiarity with ServiceNow concepts (such as IT support incidents and requests, change requests, and network fundamentals) is preferred.

• Basic understanding of IT support processes and service delivery concepts.

• Strong attention to detail, effective communication skills, and the ability to work collaboratively within a team environment.

• A strong willingness to learn and practically apply new IT concepts.

🏝️ Benefits

• Flexible work arrangements

• Professional development opportunities

• Opportunity to collaborate in a team environment