Associate Principal Engineer, ServiceNow – HAM

This is a fully remote position, open to applicants in India.

📋 Description

• Collaborate with the ServiceNow team to deploy ServiceNow solutions across international sites.

• Offer technical expertise in ServiceNow IT Asset Management (ITAM) modules, including Hardware Asset Management (HAM) and Software Asset Management (SAM).

• Design, develop, and execute integrations within the ServiceNow platform.

• Comprehend business requirements and align them with standardized processes and solution architecture.

• Create and implement technical solutions on the ServiceNow platform.

• Conduct component integration testing to ensure quality delivery.

• Configure and tailor ServiceNow applications based on business needs.

• Implement configuration modifications using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS.

• Work together with cross-functional teams to guarantee successful project outcomes.

• Diagnose and resolve technical issues on the ServiceNow platform.

• Ensure compliance with ServiceNow best practices and ongoing improvement initiatives.

• Engage in design reviews, code evaluations, and offer technical recommendations.

⛳️ Requirements

• Over 9 years of substantial experience in ServiceNow ITAM, HAM, SAM, ITSM, and Integrations.

• Practical experience in designing and executing ServiceNow integrations.

• Familiarity with ServiceNow Asset Management processes and industry best practices.

• Experience with additional modules such as ITOM or CSM, along with knowledge of ITIL.

• ServiceNow SPM certification is required.

• Strong comprehension of ITAM, HAM, SAM, and ITSM modules.

• Capability to convert business requirements into technical solutions.

• Experience in developing and implementing technical solutions, as well as conducting integration testing.

• Proficient in ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS.

• Excellent problem-solving, communication, and stakeholder management skills.

• Ability to thrive in a global delivery environment.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible working arrangements and a supportive work environment.