ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and create ServiceNow applications, custom tables, forms, and workflows to fulfill business needs.

• Develop and manage server-side scripts, including business rules, script includes, scheduled jobs, and fix scripts.

• Create client-side scripts, encompassing client scripts, UI policies, UI actions, and UI macros.

• Establish and sustain integrations using REST APIs, SOAP web services, and ServiceNow IntegrationHub spokes.

• Construct automated workflows utilizing Flow Designer and the legacy Workflow Editor.

• Design and create Service Catalog items, variable sets, and catalog client scripts.

• Write and uphold custom reports, dashboards, and Performance Analytics configurations.

• Engage in code reviews and uphold coding standards set by the platform team.

• Utilize Update Sets for source configuration management and promote changes across Dev/Test/Prod environments.

• Collaborate with administrators, architects, and business analysts on feature design and solution development.

• Develop unit tests and employ ServiceNow Automated Test Framework (ATF) for regression testing.

• Diagnose and resolve platform issues, script errors, and integration failures.

• Create technical documentation for the solutions developed.

⛳️ Requirements

• Expertise in JavaScript (ES5/ES6) and ServiceNow APIs such as GlideRecord, GlideSystem, and GlideAjax.

• Practical experience with ServiceNow Studio and scoped application development.

• Familiarity with building REST and SOAP integrations within ServiceNow.

• Strong understanding of the ServiceNow data model, including tables, dictionary, relationships, and inheritance.

• Proficiency in Flow Designer and ServiceNow IntegrationHub.

• Experience with Update Sets and multi-environment deployment processes.

• Knowledge of ServiceNow Automated Test Framework (ATF).

• Understanding of the ServiceNow security model, including ACLs, roles, and data policies.

• Familiarity with HTML, CSS, and AngularJS as applied in ServiceNow portals.

• Experience with Service Portal widget development (Bootstrap, SCSS, Angular).

• Ability to interpret requirements, develop technical designs, and communicate estimates effectively.

• Experience in Agile/Scrum development teams participating in sprint ceremonies.

• Involvement in ServiceNow App Engine custom application development.

• Familiarity with ServiceNow Virtual Agent and Conversational Interfaces.

• Exposure to ServiceNow ITOM (Discovery, Event Management) or HRSD modules.

• Knowledge of MID Server configuration for orchestration and discovery tasks.

• Experience with source control (Git) and CI/CD pipeline integration for ServiceNow.

• Familiarity with JSON, XML, and SOAP/WSDL for integration troubleshooting.

• Strong analytical skills and a creative approach to problem-solving.

• Effective written and verbal communication skills; capable of explaining technical solutions to non-technical stakeholders.

• Collaborative and open to feedback during code reviews; able to provide and accept constructive input.

• Organized, with excellent time management skills and the ability to manage multiple concurrent tasks.

• Intellectually curious; proactive about learning new ServiceNow functionalities and best practices.

🏝️ Benefits

• Opportunities for professional growth and development.

• A collaborative and inclusive work environment.

• The chance to work on impactful projects with a talented team.

• Excellent compensation in USD.

• Hardware and software setup.