Service Technician – Industrial Machinery

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Conduct on-site installation, start-up, commissioning, and servicing of pharmaceutical manufacturing equipment.

• Carry out preventive maintenance, corrective maintenance, and emergency repairs on both mechanical and electrical systems.

• Diagnose issues with motors, pumps, valves, sensors, heaters, PLC I/O, HMIs, and other related control components.

• Determine root causes of equipment malfunctions and apply effective corrective measures.

• Assist customer operations by offering equipment operation guidance and fundamental training.

• Maintain, repair, test, analyze, and commission Syntegon Telstar equipment and related products.

• Deliver outstanding technical customer service and ensure total customer satisfaction.

⛳️ Requirements

• Technical education or a minimum of 5 years of practical field service/maintenance experience.

• Proficient mechanical and electrical troubleshooting skills.

• Commitment to safe working practices.

• Experience with industrial equipment in regulated sectors (pharmaceutical, biotechnology, food).

• Basic knowledge of PLC diagnostics.

• Familiarity with GMP documentation.

• Ability to work independently.

• Strong communication skills.

• Customer-oriented mindset.

• Valid driver's license and passport.

• Willingness to travel up to 75%, including international locations.

• Capability to work in confined spaces and on top of or beneath equipment.

• Ability to stand, stoop, kneel, and bend continuously while working on equipment.

• Capacity to lift up to 50 lbs regularly.

• Openness to undergo safety, background, and drug/alcohol testing as required by clients.

• Willingness to wear personal protective equipment as required.

🏝️ Benefits

• Medical coverage.

• Vision coverage.

• Prescription plans.

• 401(k) plan with a generous company match.

• Employer-paid Short- and Long-Term Disability Insurance.

• Paid Time Off.

• Bonus (if applicable).