Service Sales Support Representative – 1-Year Fixed-Term Contract

This is a fully remote position, open to applicants in Germany.

📋 Description

• Update and sustain ServiceMax, Salesforce, LOTS, and other records to ensure data accuracy.

• Gather purchase orders and facilitate timely invoicing for service contracts and Time and Materials.

• Work in partnership with Sales and Technical Service teams to provide time and material quotations for non-contract customers.

• Serve as the primary point of contact for customer inquiries through phone, shared inboxes, and email.

• Identify, qualify, and secure service sales opportunities within established processes, tools, and team frameworks.

• Cultivate relationships with local sales teams and Technical Service stakeholders.

⛳️ Requirements

• Excellent communication and interpersonal abilities.

• Proficient in MS Office applications.

• Strong administrative expertise.

• Familiarity with ServiceMax and SFDC is advantageous.

• Experience with LOTS is beneficial.

• Background in service selling and/or administration is a plus.

• Fluency in German and English, both written and spoken, is essential.

• Additional language skills in French, Spanish, and/or Italian are highly desirable.

• Capability to work independently as well as collaboratively.

• Detail-oriented and organized, with a strong commitment to accuracy and timeliness.

• Ambitious, determined, and proactive in achieving targets.

🏝️ Benefits

• Comprehensive Total Rewards program.

• Opportunities for rewards and recognition.

• Competitive compensation and benefits packages.

• Culture that promotes learning, growth, and development.

• Face-to-face collaboration that enhances learning, progress, and success.