Service Sales Specialist

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Actively oversee and cultivate service sales opportunities within the designated install base across Ireland.

• Recognize customer requirements and advocate suitable service solutions, such as maintenance contracts, upgrades, retrofits, spare parts, and digital services.

• Build and sustain strong customer relationships, serving as a trusted advisor for service-related solutions.

• Generate and manage sales leads, guiding them from opportunity identification to order intake.

• Work closely with the Service Operations, Engineering, and Digital teams to ensure proposals are both technically and commercially sound.

• Prepare and deliver service proposals, quotations, and commercial offers in accordance with Hitachi Energy processes.

• Assist with contract renewals, upselling, and cross-selling initiatives across the service portfolio.

• Maintain precise sales forecasting, pipeline management, and reporting using internal CRM and sales tools.

• Keep track of market trends, customer feedback, and competitor activities to uncover new opportunities.

• Ensure strict adherence to Hitachi Energy policies, including Health, Safety, Quality, and Ethics standards.

⛳️ Requirements

• Demonstrated experience in service sales, technical sales, or a comparable customer-facing commercial role.

• A background in electrical engineering, power systems, energy, or industrial services is highly preferred.

• Experience engaging with installed base customers and lifecycle service offerings.

• Familiarity with digital services, condition monitoring, or data-driven service solutions is a plus.

• Strong commercial insight and negotiation capabilities.

• Ability to work autonomously while collaborating effectively within a broader service team.

🏝️ Benefits

• Competitive salary package

• Generous bonus scheme.

• 24 days holidays, plus bank holidays

• Excellent company pension and extensive benefits schemes.

• Outstanding health and safety culture complemented by comprehensive training and personal development programs.

• Inclusive Work Environment: We promote a diverse and inclusive workplace where everyone feels valued and respected.