Service Sales Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Accountable for generating service revenue

• Oversee PAIs leading service end-users based on annual billing amounts

• Manage new service contract opportunities for key service end-users alongside channel partners and/or end-users

• Handle service renewals for primary service clients who do not respond to pro forma invoices

• Utilize telephone, email, go-to-meeting, and other resources to boost awareness and cultivate leads/opportunities for MVS and RICOH scanner contract sales

• Oversee the service sales pipeline

• Maintain our CRM database with up-to-date information regarding current deals, account activities, and forecasts

• Compile weekly and monthly activity and revenue reports

⛳️ Requirements

• Experience in business development, prospecting, and closing sales

• Familiarity with value-based sales methodologies

• Knowledge of the imaging industry

• Background in customer service

• Bachelor's Degree in Business Administration, Marketing, or Sales

• Minimum of 2 years of experience related to service sales or renewals (hardware or software)

• A minimum of 5 years of sales experience in any capacity

• Proficient with standard office equipment

• Knowledge of major CRM systems (Salesforce.com)

• Understanding of the Document Imaging/ECM industry

• Ability to adapt in a consistently evolving work environment

• Strong time management abilities

• Capability to influence and persuade to achieve desired results

• Exceptional time management and organizational skills

• Excellent written and verbal communication abilities

• Positive attitude, self-motivated, confident, and resilient

• Must be able to collaborate in a team setting while also maintaining independence

🏝️ Benefits

• Outstanding benefits package

• Inclusive culture that recognizes hard work and teamwork

• Encourages intellectual development and celebrates diversity