Service Engineer/Technician

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Carry out both preventative and corrective maintenance on Buehler's metallographic and hardness testing product lines.

• Establish and nurture effective, communicative relationships with clients and management personnel.

• Inform customers about activities, including the scheduling of Preventive Maintenance.

• Address routine inquiries from customers and sales regarding equipment functionality and performance.

• Complete all necessary documentation electronically.

• Follow all Health and Safety protocols to ensure the safety of oneself and the team.

• Manage time efficiently on tasks to maximize productivity.

• Report directly to the Line Manager.

⛳️ Requirements

• Technical education in mechatronics or electrical engineering, or several years of vocational training in a related field.

• Knowledge of mechanical and electrical engineering principles.

• Proficient in using ERP systems and MS Office applications.

• Comfortable working independently and focused on achieving goals.

• Strong communication skills, with a willingness to engage with both staff and clients.

• Valid UK driving license.

🏝️ Benefits

• A competitive salary based on experience.

• A fully expensed company vehicle with a fuel card for both business and personal use.

• Participation in a contributory pension scheme.

• 25 days of annual leave plus Bank holidays.

• Company-provided phone and laptop, enabling you to stay connected with colleagues and access essential work resources.

• Comprehensive training for several weeks at our service centers located in Germany or France.

• Continuous support and mentoring from experienced service professionals.