Service Editorial Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Ensure that all client information and updates are effectively communicated and comprehended.

• Confirm that client updates and modifications are accurately inputted into the editorial tool (GCH).

• Adhere to client brief specifications regarding content selection and the creation of summaries.

• Generate a daily or weekly client press review using the designated production tool.

• Utilize the client brief to make informed and targeted selections of content for the press review.

• Compose or revise tailored editorial summaries aligned with client needs.

• Possess a comprehensive understanding of the specialized toolkits.

• Conduct thorough checks and quality assessments prior to delivering content to the client.

• Relay any updates or feedback concerning service issues, new developments, or media changes to our client-facing teams.

• Report any technical issues to the appropriate personnel (manager, IT Support).

• Monitor and track relevant service desk tickets.

• Regularly evaluate your client-specific services to ensure top-tier quality.

• Provide constructive feedback to the Content team regarding any service errors.

⛳️ Requirements

• A degree in Media, Communications, Journalism, or a related field is preferred.

• A minimum of 1 year in a similar position is ideal, though strong English writing skills may qualify a graduate.

• Exceptional proficiency in the English language is required.

• High standard of written English with the capability to produce quality editorial content.

• Familiarity with the global media landscape, news flow, and the influence of media on corporate communications and strategy.

• Ability to read and comprehend articles, identifying and extracting key details for further analysis.

• Knowledge or the capacity to learn and retain industry-specific issues and terminology.

• Ability to learn and comply with client-specific requirements.

• Excellent proof-reading skills and the ability to meet stringent deadlines.

• Strong attention to detail is essential.

• Ability to work accurately under pressure and within tight deadlines.

🏝️ Benefits

• Competitive salary and benefits package.

• Hybrid working environment within a team that is dedicated to delivering quality work and supporting the development of colleagues.

• A company commitment to wellbeing and work-life balance, including initiatives such as flexible working arrangements and mental health support.