Server Operations Engineer

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Install operating systems on newly mounted servers.

• Responsible for reinstalling server operating systems and addressing any abnormalities.

• Handle daily server maintenance, troubleshoot issues, repair servers, and follow up on break-fix situations involving the server and other hardware.

• Maintain data in internal systems, including asset management, ticketing, and rack-related information.

• Collaborate with remote vendors, manufacturers, or other teams to resolve server batch failures and related issues.

• On-call duty, responsible for addressing problems raised by business owners.

• Collect and verify the status of online assets or identify any issues.

• Erase drives or adjust configurations for servers that are being retired or relocated.

• Retrofit tools by updating or creating scripts.

• Submit and monitor the part RMA or media destruction process as needed.

• Conduct server network troubleshooting.

• Manage server lifecycle including overseeing the performance of OxMs.

• Perform other tasks related to server operations.

⛳️ Requirements

• Bachelor's Degree in Computer Science, Electrical Engineering, or related fields.

• Strong capacity to perform under pressure; excellent learning ability with a broad technical interest; highly responsible and enthusiastic about work.

• Proficient communication skills in English; knowledge of Mandarin is preferred; strong teamwork spirit; ability to work independently.

• Understanding of the interdependencies within Data Center functions and technologies, including Facilities.

• Familiarity with basic data analytic skills.

• Experience with large-scale remote OS installations, such as PXE boot.

• Ability to understand and execute Bash Shell or Python scripts.

• Knowledge of simple automation tools, such as Ansible.

• Proficiency with Linux systems, capable of identifying server hardware/bare-metal faults; strong analytical and problem-solving skills.

• Basic understanding of TCP/IP concepts, including Subnetting, VLANs, DNS, and IPv6; ability to conduct general troubleshooting.

• Knowledge of out-of-band/lights-out server communication methods, including IPMI and NCSI.

• Excellent documentation skills and practices.

🏝️ Benefits

• Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.